Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k Retirement Plan
Paid Time Off
Job Description
Bags, a Metropolis company, is a premier leader in the mobility and travel service industry, dedicated to transforming the travel experience for millions of passengers across North America and Europe. As part of the largest mobility network in North America, Bags leverages innovative technology combined with a customer-first mindset to streamline the often complex and stressful process of travel, especially in airport environments. With a vast team of over 23,000 employees operating in more than 4,000 locations, Bags sets the standard for excellence in mobility services, ensuring that every journey is smooth, efficient, and hassle-free. The company's core mission focuses... Show More
Job Requirements
- High school diploma or equivalent
- ability to lift up to 70 pounds
- capability to push luggage carts weighing up to 100 pounds
- ability to stand for up to eight hours
- work outdoors in all weather conditions
- clean-shaven appearance for men except for full facial hair
- no visible tattoos or body piercings
- wear clean and approved uniforms
- maintain professional grooming and hygiene
- ability to maintain positive attitude in fast-paced environment
- successful completion of on-the-job security training and obtain applicable airport badges
Job Qualifications
- Ability to work in early morning shifts
- at least six months experience in face-to-face guest service
- experience in data entry or computers preferred
- strong communication skills
- ability to work outdoors in various weather conditions
- knowledge of airline or travel industry preferred
- eligibility to work in the United States
- pass pre-employment criminal background check
- pass pre-employment drug testing
Job Duties
- Greet guests warmly and immediately as they approach the desk
- assist guests with luggage check-in to the appropriate airlines
- verify guest flight itineraries and the number of bags being checked
- input guest information for those not previously enrolled
- process check-in including charging credit cards as per airline requirements
- weigh guests' bags and charge for overweight luggage
- tag guest luggage appropriately with destination tags
- provide boarding passes, luggage claim tickets, and receipts to guests
- secure luggage immediately after acceptance and processing
- maintain excellent verbal and written communication skills
- ensure a positive, friendly, and professional demeanor at all times
- organize and stock the concierge desk
- uphold client's guest service guidelines and values
- manage payments received from guests
- answer telephones and guest inquiries
- manage simple addition tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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