Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
Bags, a Metropolis company, is a leading provider in the travel and mobility services industry, dedicated to enhancing the journey of travelers by making every moment matter. As a part of the largest mobility network in North America, Bags integrates innovative technology with a customer-first approach to revolutionize the airport experience. With a robust workforce of over 23,000 employees operating across more than 4,000 locations in North America and Europe, Bags is committed to transforming how individuals navigate their travel experiences. The company focuses on streamlining critical travel touchpoints such as baggage handling, check-in procedures, and other travel services to... Show More
Job Requirements
- Follow company appearance guidelines
- Ability to lift up to 70 lbs
- Must be able to push luggage cages both empty and full
- Work outdoors 100 percent of the time in varying weather conditions
- Tolerate continued vehicle and crowd noise
- Ability to stand for up to eight hours at a time
- Regularly lift, carry, reach, push, and pull up to 75 lbs
- Occasionally bend, squat, and kneel
- Walk approximately 50 percent of the time
Job Qualifications
- Ability to work in the early morning rotation
- At least 6 months experience in a face-to-face guest service position preferred
- Data entry and/or computer experience preferred
- Ability to communicate clearly with guests and clients
- Ability to work in outside weather conditions required
- Knowledge of the airline or travel industry preferred
- Must be eligible to work in the United States
- Must successfully pass pre-employment criminal background screening
- Must pass pre-employment drug testing process
Job Duties
- Warmly greet guests as they approach the desk
- Assist guests with check-in of luggage to appropriate airlines, verify flight itinerary and number of bags
- Input guest information for those not previously enrolled
- Process check-in of bags including charging guest credit cards as per airline requirements
- Weigh bags to verify appropriate weight and charge for overweight bags
- Tag guest luggage with destination tags
- Provide boarding passes, luggage claim tickets and receipts to guests
- Secure luggage immediately upon completion of processing
- Maintain excellent verbal and written communication
- Uphold a positive, friendly and professional manner at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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