Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $10.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability insurance
Short term disability insurance
Life insurance
accident insurance
401k plan
Paid Time Off
Job Description
Bags, a Metropolis company, is a leading service provider in the travel and mobility industry dedicated to making every moment matter for travelers across North America and Europe. As part of the largest mobility network in North America, Bags utilizes innovative technology combined with a customer-first mindset to revolutionize the travel experience, particularly in airport settings. With a workforce of over 23,000 employees operating in more than 4,000 locations, the company is committed to streamlining key travel touchpoints such as baggage handling, check-in, and more to reduce hassle and increase efficiency. By addressing common pain points in travel, Bags ensures... Show More
Job Requirements
- Follow company appearance guidelines
- ability to lift up to 70 lbs
- ability to push luggage cages both empty and full
- work outdoors 100 percent of the time including all weather conditions
- ability to tolerate vehicle noise and large group sounds
- ability to stand for up to eight hours at a time
- regularly lift, carry, reach, push, and pull up to 75 lbs
- occasionally bend, squat, and kneel
- walk up to 50 percent of the time
- maintain professional dress, grooming, and personal hygiene
- men must be clean-shaven except for fully-grown facial hair
- no visible tattoos or body piercings unless covered
- wear clean and well-maintained approved uniforms
- additional requirements specified by management
Job Qualifications
- Ability to work in the early morning rotation
- at least six months experience in a face-to-face guest service position preferred
- data entry and computer experience preferred
- ability to communicate clearly with guests and clients
- ability to work outdoors in various weather conditions
- knowledge of the airline or travel industry preferred
- eligibility to work in the United States
- successful completion of pre-employment criminal background screening
- successful completion of pre-employment drug testing
Job Duties
- Warmly greet guests as they approach the desk
- assist guests with check-in of luggage to appropriate airlines
- verify guest flight itinerary and number of bags
- input guest information for new enrollments
- process check-in and charge guests credit cards as per airline policies
- weigh bags and apply charges for overweight luggage
- tag luggage with destination tags
- provide boarding passes, luggage claim tickets, and receipts
- secure luggage immediately after processing
- maintain excellent verbal and written communication
- maintain a positive, friendly, and professional manner
- organize and stock the concierge desk
- uphold guest service guidelines and values
- manage payments received from guests
- answer telephones and respond to guest questions
- perform simple addition for transaction accuracy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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