Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Long/Short Term Disability
Life insurance
accident insurance
Paid Time Off
Job Description
Bags, a Metropolis company, is a leader in revolutionizing the travel experience, especially at airports, by integrating innovative technology and prioritizing customer service. As part of the largest mobility network in North America, Bags focuses on making every moment matter for people on the go by streamlining services from curbside to gate. With a vast presence spanning over 23,000 employees and more than 4,000 locations across North America and Europe, this company is dedicated to eliminating the stress traditionally associated with air travel. Their commitment extends to efficient baggage handling, check-in services, and enhancing key passenger touchpoints to save time... Show More
Job Requirements
- Ability to work in the early morning rotation
- At least 6 months experience in face-to-face guest service preferred
- Data entry and/or computer experience preferred
- Clear communication skills
- Ability to work outdoors in various weather conditions
- Knowledge of the airline or travel industry preferred
- Eligible to work in the United States
- Pass pre-employment criminal background screening
- Pass pre-employment drug testing
- Ability to lift up to 70 lbs
- Ability to push luggage carts weighing approximately 100 lbs
- Ability to stand for up to eight hours
- Must follow company appearance guidelines
- Ability to work weekends and holidays
- Must complete airline compliance training within company timeframe
Job Qualifications
- At least 6 months experience in a face-to-face guest service position preferred
- Data entry and/or computer experience preferred
- Ability to communicate clearly with guests and clients
- Knowledge of the airline or travel industry preferred
- Must be eligible to work in the United States
- Ability to complete airline compliance training
- Ability to work in early morning shifts
- Ability to work outside in various weather conditions
Job Duties
- Greet guests warmly as they approach the desk
- Assist guests with check-in of luggage to appropriate airlines
- Verify guest flight itinerary and number of bags
- Input guest information for newcomers
- Process check-in including charging guests' credit cards
- Weigh bags and charge for overweight bags
- Tag luggage appropriately with destination tags
- Provide boarding passes, luggage claim tickets, and receipts
- Secure luggage after processing
- Communicate effectively with guests and maintain professionalism
- Organize and stock the concierge desk
- Uphold client guest service guidelines and values
- Manage guest payments and answer questions
- Perform simple addition for transactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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