Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
Paid Time Off
Job Description
Bags, a Metropolis company, is an innovative artificial intelligence firm specializing in computer vision technology to revolutionize the parking industry. Their goal is to create checkout-free parking experiences that eliminate the need for tickets, machines, apps, or credit cards, allowing customers to seamlessly drive in and drive out. As the largest parking network in America, Bags employs over 23,000 individuals who manage mobility across more than 4,000 locations throughout North America and Europe. This extensive network shows the company's significant impact and its dedication to transforming parking, an essential and ubiquitous aspect of daily life that affects millions of people.<... Show More
Job Requirements
- Complete airline compliance training within company timeframe
- Availability to work weekends and holidays
- Ability to perform physically demanding tasks such as lifting up to 75 pounds and pushing luggage carts
- Maintain company appearance guidelines including wearing clean uniforms
- Ability to stand for up to eight hours continuously
- Manage credit card payments accurately
- Follow TSA and hazardous materials security protocols
- Pass pre-employment criminal background check
- Pass pre-employment drug test
- Excellent verbal and written communication skills
Job Qualifications
- Ability to work early morning shifts
- At least six months of face-to-face guest service experience preferred
- Data entry and computer experience preferred
- Clear communication skills with guests and clients
- Ability to work outdoors in various weather conditions
- Knowledge of the airline or travel industry preferred
- Eligibility to work in the United States
- Successful completion of pre-employment background and drug screening
Job Duties
- Greet guests warmly and immediately as they approach the desk
- Assist guests with check-in of luggage to appropriate airlines and verify flight itineraries
- Input guest information for those not previously enrolled in the process
- Process luggage check-in including charging guests credit cards per airline requirements
- Weigh bags and charge for overweight luggage
- Tag guest luggage with destination tags appropriately
- Provide boarding passes, luggage claim tickets, and receipts to guests
- Secure luggage immediately after processing
- Maintain positive, friendly, and professional demeanor at all times
- Organize and stock the concierge desk
- Uphold client guest service guidelines and values
- Manage payments received from guests
- Answer telephone calls and respond to guest questions
- Perform simple addition and arithmetic as needed
- Follow safety, security, and hazardous material handling procedures
- Work effectively outdoors in all weather conditions
- Stand for extended periods and lift heavy items as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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