Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
Paid Time Off
Job Description
Bags, a Metropolis company, is an innovative artificial intelligence company specializing in computer vision technology to create checkout-free parking experiences. Their mission is to eliminate the hassles associated with parking, such as dealing with tickets, machines, apps, or credit cards, offering a seamless experience where customers can simply drive in and drive out with ease. Bags operates the largest parking network in America, employing over 23,000 team members who support mobility across more than 4,000 locations in North America and Europe. With a commitment to reinventing parking, Bags emphasizes the importance and ubiquity of parking in daily life and aims... Show More
Job Requirements
- Must have the ability and availability to work weekends and holidays
- Must be able to work outside in various weather conditions
- Must be able to complete airline compliance training within the given timeframe
- Must be able to work early morning to afternoon shifts (1st and 2nd shifts only)
- Previous customer service experience preferred
- Must be able to lift up to 70 lbs
- Ability to push luggage cages both empty and full
- Must be able to stand for up to eight hours at a time
- Must follow company appearance guidelines including wearing approved uniforms
- Must maintain a professional business-like image
- Must be able to manage cash and credit card transactions responsibly
Job Qualifications
- Ability to work in early morning shifts
- At least 6 months experience in face-to-face guest service preferred
- Data entry and/or computer experience preferred
- Clear communication skills with guests and clients
- Knowledge of airline or travel industry preferred
- Eligible to work in the United States
- Successful completion of pre-employment criminal background screening
- Pass pre-employment drug testing
- Ability to work outdoors in various weather conditions
Job Duties
- Immediately and warmly greet guests as they approach the desk
- Assist guests with check-in of luggage to appropriate airlines by verifying flight itinerary and number of bags
- Input guest information for those not previously enrolled
- Process check-in including charging credit cards as per airline requirements
- Weigh bags to verify and charge for overweight items
- Appropriately tag guest luggage with destination tags
- Provide boarding passes, luggage claim tickets, and receipts to guests
- Immediately secure luggage upon acceptance and completion of processing
- Maintain excellent verbal and written communication skills
- Maintain a positive, friendly, and professional manner at all times
- Organize and stock the concierge desk
- Uphold client guest service guidelines and values
- Manage payments received from guests
- Answer telephones and guest questions
- Ability to manage simple addition calculations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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