Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee training
Uniform allowance
Partial mobile phone reimbursement
Job Description
Airport Butler is a distinguished service provider offering personalized concierge experiences primarily within approximately 25 airports throughout the United States and Canada. This independent service, unaffiliated with any specific airline, caters to a broad clientele that includes executives, inexperienced travelers, families, senior citizens, celebrities, and small groups seeking enhanced travel comfort and assistance. The company excels in delivering a meticulous, seamless airport experience, designed to ease every aspect of the travel process whether clients are arriving, departing, or connecting flights. With a strong emphasis on professionalism, confidentiality, and customer satisfaction, Airport Butler stands as a premier choice for travelers who... Show More
Job Requirements
- high school diploma or equivalent
- must possess current authorization to work in the US and a valid driver's license
- must own smartphone with mobile operating system of Android 5 plus or Apple 11 plus willing to download apps required by ATS Airport Butler for operational and data privacy purposes partial reimbursement of service plan will be paid monthly
- must wear company uniform as outlined and conform to all grooming standards
- must be flexible in work schedule to match demand for services to include nights weekends and holidays
- must be able to stand and walk for long periods of time and lift to 70 lbs
- ability to work under pressure with minimal supervision
- high proficiency of computer and smartphone skills including smartphone applications
- ability to read and interpret documents such as operating and procedural manuals
- must be able after training to efficiently use Airport Butler's automated reservation system scheduling application and communication technology
- two years experience in delivering luxury VIP type services to high-end customers or airport airline hospitality service experience
Job Qualifications
- high school diploma or equivalent
- excellent written and communication skills
- must wear company uniform and conform to grooming standards
- ability to work under pressure with minimal supervision
- high proficiency of computer and smartphone skills including smartphone applications
- ability to read and interpret documents such as operating and procedural manuals
- ability to efficiently use Airport Butler's automated reservation system scheduling application and communication technology
- two years experience in delivering luxury VIP type services to high-end customers or airport airline hospitality service experience
Job Duties
- greet clients curbside upon arrival to the airport assisting with check-in process stay with client until safely onboard
- greet arriving clients at gate assist with luggage collection ensure connection with ground transportation
- assist with check-in and ticketing
- assist with baggage collection or drop-off
- assist clients with connecting flights as needed
- navigate airport layout to direct clients to amenities such as restaurants lounges shops restrooms airline ticket counter and gate information
- assist with arranging pre-boarding flight
- communicate with Guest Experience Center
- develop and maintain professional rapport with regulating agencies and airlines
- exhibit utmost confidentiality with clients and client information
- maintain strict adherence to escorting protocol
- utilize Airport Butler systems to manage service details and communicate with clients
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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