Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life insurance
Flexible work schedule
Paid holidays
Equal opportunity employer
Job Description
Envoy Air is a leading regional airline and a wholly owned subsidiary of American Airlines Group. Since its inception in 1998, following the merger of several smaller regional carriers, Envoy Air has grown to become one of the largest regional airlines in the world. Headquartered in Irving, Texas, the company operates key hubs in Dallas/Fort Worth, Chicago, and Miami, and maintains a substantial ground handling operation in Los Angeles. Envoy provides regional flight services for American Airlines under the American Eagle brand and is committed to delivering outstanding service through a dynamic and dedicated team. The company's culture emphasizes stability,... Show More
Job Requirements
- Minimum age 18
- Possess a valid, unexpired, and unsuspended state driver’s license
- Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
- Flexible to work additional hours with short notice
- Ability to lift, carry, bend, and turn with bags weighing up to 75 lbs
- Willingness and ability to work outside in variable weather conditions
- Ability to work under deadlines and maintain a positive attitude
Job Qualifications
- High school diploma, GED, or international equivalent
- Ability to communicate clearly, politely, and friendly
- Must be able to read, write, speak, and understand English fluently
- Authorized to work in the United States without sponsorship
- Interest in the airline industry and willingness to work physically outdoors
- Experience with customer service is a plus but not required
Job Duties
- Guide and direct incoming and outgoing aircraft on the taxiway to ensure safe and timely gate entry and departure
- Load, unload, sort, and transfer passenger baggage, cargo, freight, and company materials, including items up to 75 lbs
- Drive ground equipment such as tugs, belt loaders, and bag carts to assist in aircraft pushback and baggage handling
- Collaborate with internal teams to ensure safe and on-time departures
- Clean and service aircraft interiors and lavatories as needed
- Greet passengers and provide a seamless check-in and ticketing experience
- Use reservation and ticketing software to rebook itineraries, issue boarding passes, and handle fees
- Inform passengers about trip details and provide assistance
- Resolve passenger issues in a timely and friendly manner according to company policies
- Track baggage location and handle inquiries in the Baggage Service Office if required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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