Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life insurance
Paid Time Off
flexible scheduling
Employee assistance program
Job Description
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, is a leading regional airline providing regional flight services under the American Eagle brand. Founded in 1998 through the merger of several smaller regional carriers, Envoy has grown to become one of the largest regional airlines in the world. Headquartered in Irving, Texas, the company operates major hubs in Dallas/Fort Worth, Chicago, and Miami, with a significant ground handling operation in Los Angeles. As a part of the American Airlines global network, Envoy Air is committed to delivering outstanding service and reliable air travel to passengers across the United... Show More
Job Requirements
- Minimum age 18
- High school diploma, GED, or international equivalent
- Possess a valid, unexpired and unsuspended state driver’s license
- Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
- Flexible to work additional hours with short notice
- Must be able to carry, bend, lift and turn with bags and items weighing up to 75 lbs
- Must be willing and able to work outside in variable weather conditions
- Must enjoy working under deadlines and have an interest in the airline industry
- Able to communicate in a clear, polite, and friendly manner
- Must be able to read, write, fluently speak, and understand the English language
- Authorized to work in the United States without sponsorship
Job Qualifications
- High school diploma, GED, or international equivalent
- Valid, unexpired, and unsuspended state driver’s license
- Ability to communicate clearly, politely, and friendly
- Ability to read, write, fluently speak, and understand English
- Authorized to work in the United States without sponsorship
- Experience in customer service preferred
- Team player with collaborative skills
- Ability to work under pressure and meet deadlines
Job Duties
- Guide and direct incoming and outgoing aircraft on the taxiway to ensure safety and timeliness
- Load, unload, sort, and transfer passenger baggage, cargo, and company materials, some weighing up to 75 pounds
- Drive ground equipment such as tugs, belt loaders, and baggage carts to support aircraft operations
- Collaborate with internal teams to ensure safe and on-time flight departures
- Clean and service aircraft interiors and lavatories as needed
- Greet passengers and provide seamless check-in and ticketing experiences
- Use reservation and ticketing software to rebook itineraries, issue boarding passes, and process fees
- Inform passengers about their travel details and handle inquiries
- Resolve passenger issues in accordance with company policies in a timely and friendly manner
- Track baggage and assist passengers in the baggage service office as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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