Envoy Air Inc. logo

Envoy Air Inc.

Airport Agent - Baggage Service Office

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Rotating Shifts
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Benefits

Employee flight privileges
Training and development programs
Comprehensive health benefits
Life insurance
Competitive hourly pay

Job Description

Envoy Air is a reputable and fast-growing regional airline, known for its exceptional commitment to safety, customer service, and operational excellence. As a subsidiary of American Airlines Group, Envoy Air operates regional flights across the United States, providing reliable and efficient air travel to millions of passengers every year. The company fosters a professional yet collaborative work environment where employees are valued, continuously developed, and encouraged to advance their careers. Envoy Air is dedicated to creating a workplace culture that emphasizes diversity, equity, and inclusion, making it a preferred employer in the airline industry. The airline not only focuses on... Show More

Job Requirements

  • Minimum age of 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired and unsuspended REAL ID-compliant state driver's license
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice
  • Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs
  • Must be customer focused, detail oriented, and interested about the airline industry
  • Able to communicate in a clear, polite, and friendly manner
  • Must be comfortable working with computers and ability to learn new computer programs
  • Must be able to read, write, fluently speak, and understand the English language
  • Authorized to work in the United States without sponsorship

Job Qualifications

  • High school diploma or GED or international equivalent
  • Valid, unexpired and unsuspended REAL ID-compliant state driver's license
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Ability to flexibly work additional hours on short notice
  • Must be customer-focused and detail-oriented
  • Ability to communicate clearly, politely, and in a friendly manner
  • Comfortable working with computers and able to learn new computer programs
  • Fluent in reading, writing, speaking, and understanding English
  • Authorized to work in the United States without sponsorship

Job Duties

  • Assist passengers with claims for lost or damaged luggage
  • Provide announcements to passengers explaining baggage procedures and offer assistance to disabled passengers
  • Remove unclaimed bags from carousel
  • Stack unclaimed items onto baggage carts and into storage racks or shelves in secured areas
  • Track and reconcile all claims filed by customers
  • Push and pull baggage carts using required physical force
  • Perform tasks within specific time constraints dictated by aircraft schedules
  • Occasionally twist and turn upper and lower back when handling luggage and equipment

Job Qualifications

Experience

No experience required

Job Location