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Airline Wheelchair Supervisor

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Long/Short Term Disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

Bags, a Metropolis company, is a prominent leader in the travel and mobility services sector, dedicated to enhancing the travel experience for millions of passengers. As part of the largest mobility network in North America, Bags leverages innovative technology alongside a customer-first approach to transform and simplify the travel journey, particularly within airport environments. Operating across more than 4,000 locations in North America and Europe, and employing over 23,000 staff members, Bags is committed to reimagining the way people move through their travel experiences. The company focuses on eliminating common travel frustrations by streamlining essential services, such as baggage handling... Show More

Job Requirements

  • Must be at least 18 years of age
  • Be authorized to work in the United States
  • Must be able to clear a background and drug screen
  • Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs up and down inclines throughout the shift
  • Complete all required training including airport compliance
  • Able to obtain an airport badge

Job Qualifications

  • At least one year of supervisory experience
  • Airline experience preferred
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
  • Ability to complete all required training including airport compliance
  • Ability to obtain an airport badge

Job Duties

  • Push wheelchair passengers to and from gates
  • Roll customer-occupied wheelchair safely down the jet bridge
  • Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
  • Complete any necessary wheelchair or incident reports
  • Follow dispatcher gate orders
  • Maintain a friendly and positive attitude and be attentive to each passenger’s individual needs by assisting passenger with any problems, questions, or concerns
  • Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
  • Exceed customer service standards
  • Carry out other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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