Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
Bags, a Metropolis company, is a leading service provider in the mobility sector, dedicated to enhancing the travel experience for passengers worldwide. As part of the largest mobility network in North America, Bags leverages innovative technology combined with a strong customer-first philosophy to transform the often stressful journey through airports. With a presence spanning over 4,000 locations across North America and Europe and employing more than 23,000 people, the company focuses on making every moment matter by simplifying key travel touchpoints such as baggage handling, check-in, and ground transportation services. Their commitment to seamless service delivery ensures that passengers enjoy... Show More
Job Requirements
- Must be at least 18 years of age
- Be authorized to work in the United States
- Must be able to clear a background and drug screen
- Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs up and down inclines throughout the shift
- Ability to lift passengers from the wheelchair to the seat on the plane
- Complete all required training including airport compliance
- Able to obtain an airport badge
- Must maintain a professional business-like appearance
- No visible tattoos or body piercings
- Clean and well-maintained approved uniforms must be worn on shift
Job Qualifications
- Experience in customer service preferred
- Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
- Ability to complete all required training including airport compliance
- Ability to obtain an airport badge
- Ability to communicate effectively and clearly
- Ability to ask safety and security questions appropriately
Job Duties
- Push wheelchair passengers to and from gates
- Roll customer-occupied wheelchair safely down the jet bridge
- Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
- Complete any necessary wheelchair or incident reports
- Follow dispatcher gate orders
- Maintain a friendly and positive attitude and be attentive to each passenger's individual needs by assisting passenger with any problems, questions, or concerns
- Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
- Exceed customer service standards
- Carry out other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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