
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
Bags, a Metropolis company, is a leading provider in the travel and mobility services industry, dedicated to transforming the travel experience for millions of passengers across North America and Europe. As part of the largest mobility network on the continent, Bags leverages innovative technology and a customer-first philosophy to streamline and improve key aspects of travel, especially air travel. Their unique service offerings range from baggage handling and check-in assistance to wheelchair support, all designed to reduce travel stress and enhance passenger convenience. With a team of over 23,000 employees working in more than 4,000 locations, Bags is committed to... Show More
Job Requirements
- Must be able to clear a background and drug screen
- must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs up and down inclines throughout the shift
- ability to lift passengers from the wheelchair to the seat on the plane
- must maintain a professional business-like appearance with clean and well-maintained approved uniforms
- no visible tattoos or body piercings allowed
- must be able to move quickly and perform frequent physical activities such as climbing, balancing, stooping, kneeling, crouching, twisting, turning, stretching, and bending
- must have specific vision abilities including close vision, peripheral vision, and ability to adjust focus
Job Qualifications
- Must be at least 18 years of age
- be authorized to work in the United States
- experience in customer service preferred
- strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
- ability to complete all required training including airport compliance
- able to obtain an airport badge
Job Duties
- Push wheelchair passengers to and from gates
- roll customer-occupied wheelchair safely down the jet bridge
- ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
- complete any necessary wheelchair or incident reports
- follow dispatcher gate orders
- maintain a friendly and positive attitude and be attentive to each passenger’s individual needs by assisting passenger with any problems, questions, or concerns
- maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
- exceed customer service standards
- carry out other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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