SP Plus Corporation logo

SP Plus Corporation

Airline Wheelchair Assistant

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $15.00
clock

Work Schedule

Flexible
diamond

Benefits

Medical
Dental
Vision
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

Bags, a Metropolis company, is a prominent leader in the travel and mobility services sector, operating as part of the largest mobility network in North America. The company is dedicated to making every moment of travel effortless and efficient for a world constantly on the move. With a presence that spans over 4,000 locations across North America and Europe and a workforce exceeding 23,000 employees, Bags leverages innovative technology combined with a customer-first approach to revolutionize the traditional travel experience, particularly focusing on airports. From curbside to gate, Bags’ services aim to streamline and simplify key touchpoints such as baggage... Show More

Job Requirements

  • must be at least 18 years of age
  • be authorized to work in the United States
  • must be able to clear a background and drug screen
  • must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs up and down inclines throughout the shift
  • ability to lift passengers from the wheelchair to the seat on the plane
  • experience in customer service preferred
  • strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
  • complete all required training including airport compliance
  • able to obtain an airport badge

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service preferred
  • strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
  • ability to communicate effectively with internal and external customers
  • ability to complete all required training including airport compliance
  • ability to obtain an airport badge

Job Duties

  • push wheelchair passengers to and from gates
  • roll customer-occupied wheelchair safely down the jet bridge
  • ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
  • complete any necessary wheelchair or incident reports
  • follow dispatcher gate orders
  • maintain a friendly and positive attitude and be attentive to each passenger's individual needs by assisting passenger with any problems, questions, or concerns
  • maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
  • exceed customer service standards
  • carry out other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.