
Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.36
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Tips
Job Description
Bags, a Metropolis company, is a leader in the mobility and travel services industry, dedicated to enhancing the travel experience for passengers across North America and Europe. With a workforce of over 23,000 employees operating in more than 4,000 locations, Bags specializes in providing innovative and customer-focused solutions at airports. Their services focus on streamlining traditional travel hassles, such as baggage handling and check-in processes, ensuring a smooth journey from curbside to gate. The company is a proud part of the largest mobility network in North America, placing it at the forefront of airport surface transportation, wheelchair assistance, and other... Show More
Job Requirements
- Must be at least 18 years of age
- Be authorized to work in the United States
- Must be able to clear a background and drug screen
- Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs up and down inclines throughout the shift
- Ability to lift passengers from the wheelchair to the seat on the plane
- Complete all required training including airport compliance
- Able to obtain an airport badge
Job Qualifications
- Experience in customer service preferred
- Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
- Complete all required training including airport compliance
- Able to obtain an airport badge
Job Duties
- Push wheelchair passengers to and from gates
- Roll customer-occupied wheelchair safely down the jet bridge
- Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
- Complete any necessary wheelchair or incident reports
- Follow dispatcher gate orders
- Maintain a friendly and positive attitude and be attentive to each passenger's individual needs by assisting passenger with any problems, questions, or concerns
- Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
- Exceed customer service standards
- Carry out other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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