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SP Plus

Airline Wheelchair Assistant

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.36
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Tips

Job Description

Bags, a Metropolis company, is a leader in the mobility and travel services industry, dedicated to enhancing the travel experience for passengers across North America and Europe. With a workforce of over 23,000 employees operating in more than 4,000 locations, Bags specializes in providing innovative and customer-focused solutions at airports. Their services focus on streamlining traditional travel hassles, such as baggage handling and check-in processes, ensuring a smooth journey from curbside to gate. The company is a proud part of the largest mobility network in North America, placing it at the forefront of airport surface transportation, wheelchair assistance, and other... Show More

Job Requirements

  • Must be at least 18 years of age
  • Be authorized to work in the United States
  • Must be able to clear a background and drug screen
  • Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs up and down inclines throughout the shift
  • Ability to lift passengers from the wheelchair to the seat on the plane
  • Complete all required training including airport compliance
  • Able to obtain an airport badge

Job Qualifications

  • Experience in customer service preferred
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
  • Complete all required training including airport compliance
  • Able to obtain an airport badge

Job Duties

  • Push wheelchair passengers to and from gates
  • Roll customer-occupied wheelchair safely down the jet bridge
  • Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
  • Complete any necessary wheelchair or incident reports
  • Follow dispatcher gate orders
  • Maintain a friendly and positive attitude and be attentive to each passenger's individual needs by assisting passenger with any problems, questions, or concerns
  • Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
  • Exceed customer service standards
  • Carry out other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.