Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $23.00
Work Schedule
Weekend Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
accident insurance
Job Description
Bags, a Metropolis company, is a leading service provider within the largest mobility network in North America. With a vast presence spanning over 4,000 locations across North America and Europe, Bags is dedicated to revolutionizing the travel experience, focusing primarily on airports. The company integrates innovative technology and a customer-first approach to simplify and enhance every aspect of travel, from curbside to gate. This mission is centered around removing the common stressors associated with traditional travel, such as baggage handling and check-in procedures, allowing passengers to enjoy more efficient and seamless journeys.
Bags prides itself on its commitment to... Show More
Bags prides itself on its commitment to... Show More
Job Requirements
- Must be at least 18 years of age
- Be authorized to work in the United States
- Must be able to clear a background and drug screen
- Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs up and down inclines throughout the shift
- Ability to lift passengers from the wheelchair to the seat on the plane
- Complete all required training including airport compliance
- Able to obtain an airport badge
- Availability to work weekends and holidays
- Ability to work full-time or part-time
- Must maintain a professional appearance including adherence to dress, grooming, and personal hygiene standards
Job Qualifications
- Previous 1-2+ years of customer service experience preferred
- Strong verbal and written communication skills
- Ability to complete all required training including airport compliance
- Ability to obtain an airport badge
- Ability to communicate effectively and clearly
- Maintain a positive and attentive demeanor in all interactions
Job Duties
- Push wheelchair passengers to and from gates
- Roll customer-occupied wheelchair safely down the jet bridge
- Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
- Complete any necessary wheelchair or incident reports
- Follow dispatcher gate orders
- Maintain a friendly and positive attitude and be attentive to each passenger's individual needs
- Assist passengers with problems, questions, or concerns
- Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
- Exceed customer service standards
- Carry out other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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