Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Comprehensive benefits package
Time and a half on Sundays and holidays
Free parking
Paid Time Off
Health Insurance
Employee assistance program
Job Description
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions, playing a critical role in creating cleaner, healthier, and more sustainable environments. Established in 1909, ABM has grown to serve over 20,000 clients worldwide, spanning industries including commercial office buildings, airports, universities, hospitals, data centers, manufacturing plants, entertainment venues, and more. With annual revenue nearing $8 billion and more than 100,000 team members operating out of 350-plus offices in the United States, United Kingdom, Republic of Ireland, and other international locations, ABM is a market leader known for its forward-looking performance solutions.
The com... Show More
The com... Show More
Job Requirements
- Must be 18 years of age or older
- Must meet requirements to receive airport SIDA badge and Customs Seal if applicable
- Previous customer service experience preferred
- Computer experience required
- Must have reliable transportation
- Ability to stand and walk for 8 hours or more
- Ability to lift 50 pounds or more
- Must comply with uniform and grooming standards and wear SIDA badge/Airport ID
- Must work assigned schedules including weekends and holidays
Job Qualifications
- Previous customer service experience preferred
- Computer proficiency required
- Ability to communicate effectively in English
- Ability to read and interpret safety rules and procedures
- Effective listening and presentation skills
- Ability to apply common sense to carry out instructions
- Ability to handle multiple variables in standardized situations
- Familiarity with FAA, airline, and company regulations
- Ability to work independently
- Must be 18 years of age or older
Job Duties
- Meet and greet arriving passengers in the claim area and offer information to individuals meeting passengers
- Aid customers with baggage issues including lost, damaged, and pilfered luggage
- Make baggage arrival announcements and provide instructions to customers
- Log each flight as bags are delivered and update records with late arriving bags
- Monitor baggage delivery and handle irregularities in the internal baggage process
- Initiate and update files for lost, damaged, and pilfered baggage
- Coordinate the return or delivery of lost and damaged luggage
- Process and secure unclaimed luggage and maintain records
- Coordinate with ramp services regarding bag deliveries and missing bags
- Monitor baggage quality and complete checklists
- Keep leadership informed of issues and maintain cleanliness in the work area
- Comply with FAA, airline, and company regulations
- Establish effective communication with passengers, coworkers, and management
- Maintain a positive and courteous image when interacting with clients and the public
- Comply with safety, security, and compliance standards
- Perform miscellaneous duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities