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Airline Lounges Area General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,600.00 - $114,180.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Tuition Reimbursement
paid airport parking

Job Description

SodexoMagic is a unique joint venture partnership between NBA Hall of Famer Earvin "Magic" Johnson and Sodexo, a global leader in food services and facilities management. This collaboration merges Magic Johnson’s commitment to empowering diverse communities with Sodexo’s extensive experience delivering quality services across various sectors including corporations, healthcare, education, and aviation. SodexoMagic is a certified minority-owned company dedicated to providing integrated services that create positive impacts in the communities they serve. With a focus on innovation, inclusivity, and excellence, SodexoMagic is well-positioned to deliver exceptional food and beverage operations and facility management solutions tailored to each client’s needs and... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum five years of management experience in food and beverage operations
  • Prior senior-level experience in luxury dining or premium airport lounge environments
  • Proven ability to manage budgets, cost controls, and inventories
  • Strong leadership and communication skills
  • Ability to lead multi-location teams
  • Client relationship management experience

Job Qualifications

  • Bachelor's degree or equivalent experience
  • Minimum five years of senior-level food and beverage operations experience within high-volume, luxury dining venues such as cruise ships, luxury or boutique hotels, or premium airport lounges
  • Proven track record in providing the highest levels of guest service satisfaction
  • Strong communication skills and executive presence
  • Ability to lead and direct large teams of salaried managers and frontline associates
  • Client-focused abilities
  • Experience driving operational performance improvements and managing budgets and inventories
  • Knowledge of safety protocols and regulatory compliance in food and beverage services

Job Duties

  • Lead and manage all aspects of lounge operations at Miami International Airport including staffing, financial management, inventory, and guest services to ensure high-quality experiences
  • Build and maintain strong, long-term client relationships serving as the main point of contact for airport and airline partners
  • Implement strategies to drive profitability, achieve financial goals, and manage costs effectively
  • Develop and execute plans to enhance operational performance including safety, cleanliness, and customer satisfaction
  • Foster a collaborative and inclusive team culture by providing leadership, training, and development opportunities for salaried and hourly employees
  • Ensure compliance with all airport regulations, safety protocols, and Sodexo's mission and values
  • Serve as a key partner in client meetings and business reviews aligning operational goals with client expectations to maximize satisfaction and partnership growth
  • Drive continuous improvement initiatives to enhance service quality, operational efficiency, and guest experience

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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