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Airline Full Time Airline General Manager AGH at BIS
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,300.00 - $73,700.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Training and development opportunities
competitive salary
Job Description
This role is offered by a well-established airline service provider responsible for ensuring the smooth and compliant operation of an airline station. The company operates in the aviation industry, specializing in airline station management and customer service. As a full-time position with salary based on experience, it provides a key leadership role for individuals looking to advance their careers in airline operations and management.
The core responsibility of the Station Manager is to maintain compliance with all company and federal policies relating to the daily operations of the airline station. This position acts as the communication bridge between internal airlin... Show More
The core responsibility of the Station Manager is to maintain compliance with all company and federal policies relating to the daily operations of the airline station. This position acts as the communication bridge between internal airlin... Show More
Job Requirements
- High school diploma or equivalent
- three years of supervisory or management experience in the airline industry
- must pass a ten year background check
- must pass pre-employment drug test
- must have authorization to work in the U.S. as defined in the Immigration Act of 1986
- must have valid driver's license
- must obtain and maintain Complaint Resolution Official certificate when required
- must obtain Ground Security Coordinator certificate within probation
- must have required training certificates including de-icing/anti-icing if required
- must be able to work various shifts including evenings and weekends
- must be physically able to carry 70-pound suitcases and perform repetitive physical tasks
- must pass background investigation with fingerprint clearance and drug testing
- must be able to maintain composure and handle stressful situations calmly
Job Qualifications
- High school diploma or equivalent
- college preferred
- three years supervisory/management experience in the airline industry
- initial/advanced CSA/GOA Services training required by the airline
- thorough working knowledge of aircraft types used at the station
- thorough working knowledge of current FAA/TSA security directives and procedures affecting CSA/GOA Services
- general procedures for passenger processing and baggage transfers
- valid driver's license
- possession of Complaint Resolution Official (CRO) certificate when required by individual airline companies
- Ground Security Coordinator certificate with certification for aircraft over 61 seats within probationary period
- possession of required training certificates upon hire including De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training
- successful completion of background investigation with fingerprint-based criminal records checks in accordance with Title 14, CFR, Part 1542
- passing of periodic random drug testing as per 49 CFR Part 40 for safety-sensitive employees
Job Duties
- Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments
- ensure compliance with all Federal directives and security requirements
- ensure compliance for controlling of station expenses/cost and maintain an effective cost control program
- establish airport and local community relations as liaison with airport city officials, FAA, TSA, policy and fire departments
- coordinate airline vendor functions and act as the liaison for local contracts providing service to airlines, i.e., fueling skycap, security, catering, cleaning, and ground handling
- evaluate performance and implement appropriate measures to review service provided to airlines
- ensure compliance of all station manuals and monitor for current revisions and availability
- ensure compliance of customer service, baggage handling, and departure dependability
- monitor and verify quality control
- establish effective and cost-efficient work schedules for all station employees
- participate in establishing interview, hiring, and workforce requirements
- coordinate, provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental, and local training issues
- provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations
- establish employee recognition programs for station achievements, i.e., safety, performance, and revenue collect programs
- work to establish contract revenue and actively pursue opportunities to ensure station profitability
- perform all functions of a Station Agent
- other duties as assigned by Regional Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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