Airline Customer Service/Ramp Service Agent

Oklahoma City, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Split Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Paid holidays

Training and Development

Employee Discounts

Job Description

The hiring establishment is an aviation service provider specializing in customer and charter services, catering to a diverse range of travelers requiring assistance with their flight needs. This company operates within airport environments and is committed to delivering top-notch customer service, ramp operations, aircraft cleaning, and operational duties to ensure seamless and efficient travel experiences for all clients. The company values professionalism, safety, and a positive customer experience, making it a reputable employer in the aviation service sector.

This role is primarily customer-facing, involving direct interaction with passengers to provide comprehensive services from ticket processing to baggage handling and seating... Show More

Job Requirements

Must be 18 years or older
must pass a 10 year background check and pre-employment drug test
must have authorization to work in the U.S. as defined by the Immigration Act of 1986
must be available to work varied hours including swing and graveyard shifts, weekends and holidays
must be physically fit to lift and carry 70 lbs
must be able to attend required training

Job Qualifications

High school diploma or equivalent
customer service experience preferred
ability to communicate effectively in English
bilingual skills are a plus
physically able to perform repetitive tasks including lifting, bending, and kneeling
valid driver’s license

Job Duties

Processing customers tickets
checking baggage
monitoring carry-on baggage for size and quantity
assigning seats
providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
handling denied boarding situations, soliciting volunteers, accommodating customers and providing hotel, meal, and taxi vouchers when appropriate
ensuring FAA, airline, and airport regulations are followed
enforcing safety and security measures and protecting sensitive zones
assisting customers with special needs, such as those who need assistance in boarding
loading and unloading baggage on and off the aircraft
marshaling in the planes and pushing back the aircraft
maintaining excellent communication skills
working in extreme outdoor conditions
other duties as assigned by the station leader

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: