Airline Customer Service Representative (GENERAL) at SFO Airport - $22.35 w Health / $24.70 wo
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
medical benefits
Paid training
Voluntary dental
Voluntary vision
matching 401k plan
Amazon Incentives
Travel perks
Job Description
Hallmark Aviation Services is a renowned company specializing in "Above-The-Wing" Airline Passenger Handling Services. With a strong reputation for delivering first-rate services, Hallmark Aviation has become a trusted partner for some of the world's leading airlines. The company prides itself on its commitment to employee happiness and engagement, recognizing that the skilled and dedicated agents are the backbone of its success. Hallmark focuses on creating a dynamic and inclusive workplace where motivated individuals can thrive and contribute to outstanding service delivery. Operating primarily at San Francisco International Airport (SFO), Hallmark Aviation caters to a distinctive clientele, including international airlines, offering... Show More
Job Requirements
- At least 18 years of age
- high school graduate or G.E.D equivalent
- valid US work authorization
- able to speak, read and write in English
- flexible schedule to work weekends, holidays and overtime
- basic math skills including adding, subtracting, division, and multiplying
- computer literate
- common sense and organized
- mental capacity to make quick and rational decisions
- effective communication skills and good listening skills
- able to multi-task and carry out duties in a fast-paced environment
- able to read and comprehend reference materials, instructions, policies and procedures
- drug screening required at time of hire
Job Qualifications
- At least 18 years of age, high school graduate or G.E.D equivalent
- eligible to work in the United States
- English proficient, other languages are a plus
- computer savvy
- effective communication skills and good listening skills
- able to multi-task and carry out duties in a dynamic environment
- organized and logical thinker
- mental capacity to make quick and rational decisions
- problem solving
- ability to adapt quickly to unforeseen situations
Job Duties
- Perform a variety of duties at an airport including assist customers with fare quotes
- boarding gate functions
- perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
- maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
- translate, transcribe when possible
- take care when handling company assets and be aware of costs associated with damage
- complete accurate cash handling transactions, manifests, and labelling
- operate machinery in accordance to operational policies and standards
- operate computers, printers, and other equipment to enter, access, or manage data and information confidentially
- reading, interpretation and comprehension of reference materials, instructions, policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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