Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Travel opportunities
Professional Development
Job Description
Kalitta Air is a prominent cargo airline based in the United States, renowned for its comprehensive ground and flight services dedicated to cargo and ACMI operations across both domestic and international markets. Situated in Ypsilanti, MI, the company is recognized for its commitment to operational excellence, cost efficiency, and exceptional service standards. The airline operates an extensive fleet, including B747 and B777 aircraft, emphasizing reliable scheduling and high-quality service to maintain its leading position in the air cargo industry. Kalitta Air has a dynamic and collaborative work culture, involving cross-department coordination between Ground Services, Crew Committees, Procurement, and Flight Operations... Show More
Job Requirements
- Minimum 3 years of experience in airline catering coordination or flight service management
- Strong organizational skills
- Strong communication skills
- Analytical skills
- Proficiency in Microsoft Excel and Word
- Experience with operational planning systems like AIMS or KAMIS
- Ability to work independently under time-critical environments
- Willingness to travel domestically and internationally
- Eligibility to work in the United States
Job Qualifications
- Minimum 3 years of experience in airline catering coordination or flight service management
- Strong organizational, communication, and analytical skills
- Proficient in Microsoft Excel, Word, and operational planning systems such as AIMS or KAMIS
- Ability to work independently in time-critical environments
- Willingness to travel domestically and internationally
- Must be eligible to work in the United States
Job Duties
- Plan, coordinate, and confirm all catering uplifts for scheduled and charter operations including B747 and B777 fleet
- Monitor daily flight schedules and coordinate with stations and vendors to ensure timely catering delivery
- Track changes to flight routing, adjust catering orders accordingly
- Communicate catering uplift schedules and update station instructions and OCC planning systems
- Serve as primary contact with catering providers at all locations
- Evaluate vendor performance and ensure compliance with service standards
- Coordinate corrective actions and service recovery measures
- Support vendor audits and qualification reviews
- Coordinate with Crew Catering Committee to plan and maintain menu cycles
- Schedule and manage vendor tastings and evaluations
- Monitor catering feedback and implement improvements
- Ensure consistency in meal offerings across all locations
- Review catering invoices for billing accuracy
- Track catering expenditures and identify cost reduction opportunities
- Maintain records of cost trends and vendor rate adjustments
- Maintain uplift logs, vendor reports, and service discrepancies records
- Support internal and external audits related to catering
- Coordinate with Quality and Safety departments on catering incidents
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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