Airborne Express-Night Shift- Customer Experience Associate
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
Mass Transit program
Base facilities access
Job Description
The Exchange is a premier retail establishment operating within military installations, dedicated to providing quality products and exceptional service to military personnel, their families, and authorized patrons. As a respected affiliate under the Department of Defense, the Exchange offers an enriching work environment bolstered by comprehensive benefits and a strong commitment to employee development. Known for its customer-focused approach, this organization fosters a culture where employees are empowered and supported to excel both personally and professionally. Employees at the Exchange enjoy competitive benefits, including flexible scheduling, comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday... Show More
Job Requirements
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Cash handling experience preferred
- Excellent communication skills
- Basic computer skills
- Retail experience preferred
Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Retail experience preferred
- Cash handling experience preferred
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
- Think quickly on the spot to answer customer questions
- Cross-train and work in other areas of the store as needed
- Use current technology systems effectively to process sales and resolve inquiries
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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