Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.30 - $43.20
Work Schedule
Standard Hours
Benefits
Medical
prescription
Health savings account
flexible spending accounts
Dental
Vision
Life
AD&D
disability
Supplemental Health
Employee support
Paid parental leave
Pet insurance
401(k)
Tuition Reimbursement
vacation
Personal Days
Floating holiday
sick days
Volunteer hours
company holidays
Job Description
AIT Worldwide Logistics is a renowned global freight forwarding company headquartered in Chicago, dedicated to enabling businesses to expand their market reach across the globe. With over 40 years in the supply chain solutions industry, AIT has established itself as a leader by providing comprehensive door-to-door delivery services via sea, air, ground, and rail, ensuring timely and budget-conscious logistics management. The company caters to a diverse array of industries including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. Leveraging its consultative approach, user-friendly technology platform, and a robust global network spanning more than 150 locations... Show More
Job Requirements
- High school diploma or equivalent
- 2-4 years freight forwarding experience preferred
- Dangerous Goods Certification preferred
- Certified CargoWise Specialist CCO required
- Advanced knowledge of CargoWise
- Advanced math and geography skills
- Strong organizational and time management skills
- Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions
- Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability
- Intermediate knowledge of country regulations and AIT policies and procedures
- Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements
- Basic to intermediate experience using MS Office
- Ability to read, comprehend and write routine correspondence
- Ability to communicate and interact effectively with a variety of people
Job Qualifications
- A team player who works well with others being respectful to teammates is a core value
- Strong work ethic with appreciation for ownership, independence, accountability and autonomy
- Growth mindset passionate about the craft, seeking continuous improvement and open to change
- Customer service focus with ability to build relationships with internal and external customers
- High school diploma or equivalent
- 2-4 years freight forwarding experience preferred
- Dangerous Goods Certification preferred
- Certified CargoWise Specialist CCO required
- Advanced knowledge of CargoWise
- Advanced math and geography skills
- Strong organizational and time management skills
- Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions
- Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability
- Intermediate knowledge of country regulations and AIT policies and procedures
- Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements
- Basic to intermediate experience using MS Office
- Ability to read, comprehend and write routine correspondence
- Ability to communicate and interact effectively with a variety of people in one-on-one or small group settings
Job Duties
- Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operation to ensure customer request satisfaction
- Prepare profitable quotations accurately
- Complete shipment process in CargoWise including data entry, pickup/delivery scheduling, AES entry, airline bookings, routing, and operational milestone updates
- Coordinate day-to-day air import and export of products including reviewing orders and documents
- Track and communicate all delays, damages, problems and work to resolve customer issues
- Manage all aspects of air import and export international operations including customer service, data entry, operations, and billing
- Track shipments to ensure timely movement and update system immediately upon verification
- Coordinate recovery/delivery schedules with various cartage agents and international partners
- Partner with local sales teams to communicate problems to customers, international partners and other stations as needed
- Ensure all customer SOP instructions are adhered to and AIT KPIs and guidelines are followed and met
- Ensure all shipments are properly billed within company guidelines and timelines
- Perform other duties as assigned by business demands
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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