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UNC Health

Air Med Telecommunicator - Critical Care Transport

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.53 - $29.23
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Disability insurance
Employee assistance program

Job Description

UNC Medical Center, a proud part of UNC Health Care System, is a leading medical institution committed to improving the health and well-being of the diverse communities it serves. With a workforce of over 40,000 teammates, UNC Medical Center fosters an inclusive and supportive environment that prioritizes patient care and community health. The center operates under the highest standards of medical excellence and adheres to regulatory guidelines to ensure superior healthcare services. UNC Medical Center offers comprehensive healthcare services ranging from critical care to specialized medical transport, leveraging cutting-edge technology and a dedicated team of healthcare professionals.

The Critical C... Show More

Job Requirements

  • High school diploma or GED
  • One year of experience in radio communications or dispatch
  • Ability to work on variable schedules
  • Strong attention to detail
  • Proficiency with communication devices including radios, telephones, and weather radar
  • Ability to work onsite at Chapel Hill location
  • Compliance with UNC Health Care System policies and procedures

Job Qualifications

  • High school diploma or GED
  • One year of experience in radio communications or dispatch
  • Knowledge of FCC regulations and communication technology
  • Strong organizational and multitasking skills
  • Ability to maintain detailed records and accurate data entry
  • Effective communication and interpersonal skills

Job Duties

  • Coordinates all transport activity by notifying transport team, checking weather verifying locations, security, patient information and facilitating communication between hospital and flight crew
  • Maintains position reports of the aircrafts/vehicles
  • Monitors helicopters during take off and landing and documents the position report of the aircraft throughout the flight
  • Ensures that all communication center equipment is in working order
  • Facilitates communication between the transport team, medical control officer, referring and receiving physician
  • Maintains all records for missions, data entry and billing
  • Completes data entry for transports and patients to ensure proper billing
  • Maintains flight log data
  • Completes transport request forms and billing invoices for each transport
  • Monitors a network of radios, telephones, and weather radios
  • Receives requests for air/ground transport for critically ill or injured patients
  • Communicates request to appropriate medical, flight, ground, or other teams
  • Serves as resource person concerning availability of aircraft and other affiliation aircraft

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location