Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.27 - $19.03
Work Schedule
Standard Hours
Benefits
competitive base salary
performance-based incentives
401(k) match
stock purchase plan
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Job Description
DHL Global Forwarding (DGF) is a worldwide leader in airfreight services and one of the premier providers of ocean freight solutions. With a workforce of approximately 30,000 employees, DGF has established a significant presence in the global logistics industry by offering comprehensive transportation services that span the entire supply chain. From the factory to the retail sales floor, DHL Global Forwarding ensures that shipments are delivered efficiently and with the utmost care. Their services include not only the transportation of goods by air and sea but also special transport-related services that cater to unique logistical challenges. The company's commitment to... Show More
Job Requirements
- High school diploma or equivalent
- Experience in air freight or logistics preferred
- Strong communication skills
- Ability to manage multiple tasks simultaneously
- Legal authorization to work in the United States
- No visa sponsorship available
- Proficient with Microsoft Office
- Detail oriented
Job Qualifications
- Exceptional customer service skills
- Detail oriented and strong follow-up skills
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Air freight industry experience preferred
- Cargo Wise systems knowledge is a plus
Job Duties
- Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries
- Build customer relationships by responding to customer via verbal and electronic communication
- Work with air and ground transportation partners to handle shipments
- Receive and track purchase orders from importers/overseas offices for pending air shipments
- Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment
- Answer all customer inquiries in accordance with the Customer Service Policy standards
- Further increase customer satisfaction and business share through proactive and regular contact
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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