Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee medical insurance
basic life insurance
short-term disability
long-term disability
Vacation and Sick Time
Paid holidays
HSA account funding
401k Match
Buy-up medical insurance
Dental
Vision
Optional life insurance
flexible spending accounts
Health savings account
401k
Job Description
Modern Aviation is a dynamic and rapidly expanding company specializing in the fixed-based operator (FBO) sector within the private aviation industry. Established in 2018 and backed by private equity, the company has made significant strides in acquiring and managing FBO locations across various regions. Modern Aviation's core strategy revolves around acquiring attractive locations and boosting profitability through strategic investments, operational excellence, and commercial enhancements. This growth-focused approach has enabled Modern Aviation to rapidly scale its operations while maintaining a strong commitment to customer service and industry standards.
As an Air Concierge at Modern Aviation, you will play a pi... Show More
As an Air Concierge at Modern Aviation, you will play a pi... Show More
Job Requirements
- Must have at minimum a high school diploma or equivalent
- Minimum of two years in a customer service representative or line service technician position
- Must possess a valid driver's license and be able to pass an airport security background check
- Must be able to read, write, and understand the English language
- Must have a valid state driver's license for 3 years and with less than 7 points
Job Qualifications
- Must have at minimum a high school diploma or equivalent
- An associate degree in aviation/business related field is preferred
- Minimum of two years in a customer service representative or line service technician position
- Must possess a valid driver's license and be able to pass an airport security background check
- Must be able to read, write, and understand the English language
- Must have a valid state driver's license for 3 years and with less than 7 points
Job Duties
- Meeting, greeting, and welcoming the passengers and flight crews of customer aircraft that arrive on the aircraft parking ramp
- Directing the customers to the terminal facility for facility use or to meet guests picking them up
- Positioning rental vehicles to meet arriving aircraft so the customer can drive themselves to their destination where applicable
- Assist with the offloading of luggage/baggage
- Escort customer vehicles on and off the airfield when necessary
- Assist the flight crews with any service needs they may require including baggage and transportation assistance
- Direct the flight crews to the terminal for placing any fuel or service orders
- Assist the flight crews with trash removal and cleaning of the interior of the aircraft when requested
- During departure preparation, assist the flight crews with delivery of catering, coffee, ice, and newspapers
- Follow up and ensure all fuel and service orders for departure have been completed so the aircraft can depart on time
- Assist with loading of luggage from the baggage carts or transportation vehicles into the aircraft
- Returning rental vehicles from the aircraft parking ramp to the vehicle parking lot
- Assist fellow teammates where applicable when not servicing the customer
- Thank the customers for their business and visit, welcome them back to visit again
- Assist with improving Best Practices to provide Excellent Customer Service
- Complete any other duties assigned by Management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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