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Air Cargo Office Agent ORD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.25 - $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Advance pay access
Recognition awards
health insurance options
Employee Discounts
wellness programs
401k plan
Career advancement opportunities

Job Description

Worldwide Flight Services (WFS) is a premier global cargo and ground handling company with extensive operations that span across 164 airport locations in 18 countries and five continents. Renowned for its commitment to operational excellence, safety, and customer service, WFS thrives as an industry leader by providing outstanding air cargo, passenger, ramp handling, and technical services to its clientele. This innovative company is devoted to timely delivery of cargo shipments, efficient business-to-customer deliveries, and the smooth facilitation of on-time flights while emphasizing safety and security in every aspect of its operations. As a global organization, WFS fosters a work environment... Show More

Job Requirements

  • high school diploma, GED or equivalent
  • valid driver's license
  • must be at least 18 years of age
  • ability to work rotating shifts including weekends, holidays, and days off

Job Qualifications

  • high school diploma, GED or equivalent
  • valid driver's license
  • ability to work rotating shifts including weekends, holidays, and days off
  • ability to read, write, fluently speak and understand the English language
  • minimum typing speed of 50 wpm
  • ability to concentrate on detail
  • ability to learn PC skills and apply knowledge

Job Duties

  • handle the stress of a fast-paced eight-hour shift
  • drive all cargo handling equipment
  • prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly
  • travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents
  • notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility or on hold
  • provide assistance to customers arriving to retrieve their documents and freight
  • collect appropriate charges and document method of payment
  • process "Customs Out" (proof of delivery) for every transaction before the customer's departure
  • assist in completion of MAWBS for over-the-counter shipments
  • confirm all bookings are accepted
  • confirm TSA mandatory screening
  • data capture AWB information into airline system(s)
  • manifest flight based on information received from the warehouse
  • print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft
  • verify post flight inventory with documents on hand
  • file maintenance of all pertinent documents and records
  • prepare various reports (Irregularity, Weekly Import and/or Export Statistics)
  • answer incoming calls and respond to emails
  • demonstrate diligence required to maintain security under the Airport Police, TSA and United States regulations
  • retrieve import/deliver export documents to and from aircraft

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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