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Air Cargo Office Agent ORD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Daily Pay access
Recognition awards
Medical insurance
Employee Discounts
wellness programs
401k plan
Career development opportunities

Job Description

Worldwide Flight Services (WFS) is a global leader in air cargo handling and technical services, operating at the highest standards across 164 airport locations in 18 countries and on five continents. With a professional workforce specialized in cargo, passenger, ramp handling, and technical services, WFS is committed to delivering exceptional service to its customers every day. The company emphasizes safety, security, and operational excellence, making it a trusted partner in the air cargo industry. WFS strives for innovation and continuous improvement, creating a dynamic and rewarding work culture for its employees worldwide.

The Cargo Office Agent rol... Show More

Job Requirements

  • High school diploma, GED or equivalent
  • Must have a valid driver's license
  • Must be at least 18 years of age
  • Ability to work rotating shifts including weekends, holidays and days off
  • Ability to lift up to 50 lbs consistently
  • Ability to handle the stress of a fast-paced work environment
  • Ability to drive cargo handling equipment
  • Ability to comply with security procedures

Job Qualifications

  • High school diploma, GED or equivalent
  • Ability to read, write, fluently speak and understand English
  • Minimum typing speed of 50 WPM
  • Ability to concentrate on detail
  • Ability to learn PC skills and apply knowledge

Job Duties

  • Handle the stress of a fast-paced eight-hour shift
  • Drive all cargo handling equipment
  • Prepare documentation prior to flight arrival or departure, review, organize, make copies and distribute accordingly
  • Travel to Airport Operational Area to meet flight upon arrival or departure to retrieve or drop off flight documents
  • Notify Broker or Freight Forwarder on the Master Airway Bill of shipment's arrival or status
  • Provide assistance to customers retrieving documents and freight
  • Collect charges and document method of payment
  • Process proof of delivery "Customs Out" for every transaction
  • Assist in completion of MAWBS for over-the-counter shipments
  • Confirm all bookings are accepted
  • Confirm TSA mandatory screening
  • Enter AWB information into airline systems
  • Manifest flights based on warehouse information
  • Print and deliver flight manifest, cargo pallet message, deadload, and NOTOC to aircraft
  • Verify post flight inventory with documents
  • Maintain files of all documents and records
  • Prepare various reports including irregularity and import/export statistics
  • Answer incoming calls and respond to emails
  • Maintain security under Airport Police, TSA, and United States regulations
  • Retrieve import and export documents to/from aircraft

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location