Worldwide Flight Services logo

Air Cargo Office Agent ORD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

DailyPay app
on the spot awards
Medical insurance
Travel Discounts
Pet insurance
wellness programs
401K Program

Job Description

Worldwide Flight Services (WFS) is a leading global provider of air cargo handling services, operating in 164 airport locations across 18 countries on 5 continents. As a trusted industry leader, WFS offers comprehensive cargo, passenger, ramp handling, and technical services to the aviation sector. The company's commitment to operational excellence, safety, security, and customer satisfaction has positioned it as a top-tier partner for airlines and freight clients worldwide. WFS prides itself on fostering a collaborative and inclusive work environment that supports career growth and internal mobility for its employees. The company is dedicated to maintaining high standards of service through... Show More

Job Requirements

  • HS diploma, GED or equivalent
  • valid driver's license
  • Port Authority or Airport Authority permit if applicable
  • must be at least 18 years of age if driving cargo handling equipment
  • ability to work rotating shifts including weekends, holidays and days off
  • ability to lift up to 50 lbs

Job Qualifications

  • High school diploma, GED or equivalent
  • ability to read, write, fluently speak and understand English
  • minimum typing speed of 50 WPM
  • ability to concentrate on detail
  • ability to learn and apply PC skills
  • good communication and customer service skills

Job Duties

  • Handle the stress of a fast-paced eight-hour shift
  • drive all cargo handling equipment
  • prepare documentation prior to flight arrival or departure, review, organize, make copies and distribute accordingly
  • travel to Airport Operational Area (AOA) to meet flight upon arrival or departure to retrieve or drop off flight documents
  • notify broker or freight forwarder on the Master Airway Bill (MAWB) of shipment's arrival or hold status at warehouse
  • provide assistance to customers retrieving documents and freight
  • collect charges and document payment method
  • process "Customs Out" (proof of delivery) for transactions
  • assist in completion of MAWBS for over-the-counter shipments
  • confirm all bookings and TSA mandatory screening
  • data capture AWB information into airline systems
  • manifest flights based on warehouse information
  • print and deliver flight manifests and relevant cargo documents to aircraft
  • verify post-flight inventory
  • maintain filing of all pertinent documents and records
  • prepare various reports
  • answer calls and respond to emails
  • maintain security compliance with airport authorities
  • retrieve import/export documents to and from aircraft

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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