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Air Cargo office Agent ORD

Chicago, IL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Daily Pay access
on the spot awards
Medical care options
Travel Discounts
Pet insurance
Discount shopping
wellness programs
401K Program
Internal mobility

Job Description

Worldwide Flight Services (WFS) is a globally recognized leader in the air cargo handling and aviation services industry. With a presence spanning 164 airport locations across 18 countries and 5 continents, WFS prides itself on delivering high-quality, reliable services for cargo shipment, luggage, business-to-customer delivery, and on-time flights. The company operates with a strong commitment to safety and security protocols, ensuring smooth operations for its diverse clientele. WFS employs dedicated teams of experts including cargo, passenger, ramp handling, and technical service professionals who work tirelessly to maintain operational excellence and industry-leading customer satisfaction. As a large multinational company, WFS is... Show More

Job Requirements

  • HS diploma, GED or equivalent
  • must have a valid driver’s license and Port Authority or Airport Authority permit if applicable
  • must be at least 18 years old if position requires driving cargo handling equipment
  • ability to work rotating shifts including weekends, holidays and days off
  • ability to lift up to 50 lbs
  • ability to handle fast-paced work environment stress

Job Qualifications

  • High school diploma, GED or equivalent
  • valid driver’s license and Port Authority or Airport Authority permit if applicable
  • minimum age of 18 if position requires driving cargo handling equipment
  • ability to read, write, speak and understand English fluently
  • minimum typing speed of 50 WPM
  • ability to concentrate on detail
  • ability to learn and apply PC skills

Job Duties

  • Handle the stress of a fast-paced eight-hour shift
  • drive all cargo handling equipment
  • prepare documentation prior to flight arrival or departure, review, organize, make copies and distribute accordingly
  • travel to Airport Operational Area to meet flights and retrieve or drop off flight documents
  • notify Broker or Freight Forwarder on the Master Airway Bill of shipment's arrival at warehouse or on hold
  • assist customers arriving to retrieve their documents and freight
  • collect charges and document payment methods
  • process Customs Out for every transaction before customer departure
  • assist in completing Master Airway Bills for over-the-counter shipments
  • confirm all bookings are accepted
  • confirm TSA mandatory screening
  • capture AWB information into airline system
  • manifest flights based on warehouse information
  • print flight manifest, cargo pallet message, deadload and NOTOC and deliver to aircraft
  • verify post flight inventory with documents on hand
  • maintain files of all pertinent documents and records
  • prepare various reports such as Irregularity and Weekly Import or Export Statistics
  • answer incoming calls and respond to emails
  • maintain security according to Airport Police, TSA and United States regulations
  • retrieve import or deliver export documents to and from aircraft

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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