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Air Cargo office Agent ORD

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Daily Pay access
on the spot awards
Medical insurance
Travel Discounts
Pet insurance
wellness programs
401K Program

Job Description

Worldwide Flight Services (WFS) is a leading global provider of air cargo handling, passenger services, ramp handling, and technical services. Operating at 164 airport locations across 18 countries on five continents, WFS prides itself on delivering outstanding service with a strong emphasis on safety, security, and efficiency. The company supports a vast network of airline customers and freight forwarders, ensuring the timely and secure delivery of cargo shipments, luggage, and business-to-customer deliveries. WFS is recognized for its commitment to excellence and leadership in the aviation ground services industry, constantly striving to meet and exceed customer expectations through experienced teams and... Show More

Job Requirements

  • High school diploma, GED, or equivalent
  • valid driver's license
  • minimum age of 18 for driving cargo handling equipment
  • ability to work rotating shifts including weekends, holidays, and days off
  • physical ability to lift up to 50 pounds without exceptions

Job Qualifications

  • High school diploma, GED, or equivalent
  • valid driver's license
  • ability to work rotating shifts including weekends, holidays, and days off
  • excellent organizational and communication skills
  • basic computer proficiency for data entry
  • ability to handle stress and multitask in a fast-paced environment
  • physical ability to lift up to 50 pounds
  • understanding of security procedures and compliance

Job Duties

  • Handle the stress of a fast-paced eight-hour shift
  • drive all cargo handling equipment
  • prepare flight documentation before arrival or departure, review, organize, copy, and distribute accordingly
  • travel to Airport Operational Area to meet flights for document retrieval or delivery
  • notify brokers or freight forwarders of shipment arrival or hold status
  • assist customers in retrieving documents and freight
  • collect charges and document payment methods
  • process proof of delivery before customer departure
  • assist in completing over-the-counter shipment documentation
  • confirm all bookings and mandatory TSA screening
  • capture airway bill information into airline systems
  • manifest flights based on warehouse information
  • print and deliver flight manifest and related documents to aircraft
  • verify post-flight inventory with documents
  • maintain files of all relevant documents and records
  • prepare various reports including irregularity and import/export statistics
  • respond to phone calls and emails
  • maintain security protocols under airport police and TSA
  • retrieve import and deliver export documents to and from aircraft

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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