Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Split Shifts
Benefits
DailyPay
Recognition awards
Medical insurance
Travel Discounts
Pet insurance
wellness programs
401k
Job Description
Worldwide Flight Services (WFS) is a global leader in air cargo handling, passenger and ramp services, and technical services dedicated to maintaining the highest standards of safety, security, and customer satisfaction. Operating across 164 airport locations in 18 countries and on 5 continents, WFS is recognized for its exceptional service and efficient operational support in the air transport industry. The company consistently strives to lead the market by investing in its teams, upholding rigorous quality standards, and fostering a culture of innovation and professionalism. At WFS, employees join a dynamic and diverse family, contributing to the smooth and timely delivery... Show More
Job Requirements
- Must be at least 18 years of age
- Must possess clean driving record and valid driver’s license
- Must provide proof of legal right to work in the United States
- Ability to type at least 35 words per minute
- Proficiency in English reading, writing, speaking, and listening
- Visual observation and mental acuity skills
- Customer service and interpersonal skills
- Responsibility, honesty, and integrity
- Knowledge of basic arithmetic and government shipping regulations
- Attention to detail and strong organizational capabilities
- Ability to follow supervisor instructions
- Teamwork and collaboration skills
- Ability to obtain U.S. Customs seal and Airport Operational Area driving license
- Office skills including file maintenance, computer use, telephone handling, and multitasking
- Physical ability to lift up to 50 pounds
- Capacity to tolerate workplace noise and stand for extended periods
- Willingness to work varied shifts including irregular hours, holidays, weekends, overtime, and extended hours
Job Qualifications
- High school diploma or equivalent
- Experience in a customer service role preferred
- Familiarity with cargo and import shipping documentation
- Basic computer skills and ability to operate airline systems
- Effective communication skills in English
- Ability to work in a team environment
- Knowledge of TSA and airport security regulations
- Detail-oriented with strong organizational skills
- Ability to handle multiple tasks efficiently
- Professionalism in handling sensitive and confidential information
- Capability to comply with safety and security protocols
Job Duties
- Prepare documentation prior to flight arrival or departure
- Travel to Airport Operational Area to meet flights and handle flight documents
- Notify brokers or freight forwarders of shipment arrival status
- Assist customers in retrieving documents and freight
- Collect charges and document payment methods
- Process customs out paperwork for every transaction
- Complete Master Airway Bills for over-the-counter shipments
- Confirm bookings acceptance and TSA screening compliance
- Check dangerous goods regulations and handle abandoned shipments
- Enter airway bill information into airline systems
- Manifest flight cargo and deliver related documents to aircraft
- Verify post flight inventory against documents
- Maintain filing and records
- Prepare reports on irregularities and statistics
- Respond to incoming calls and emails
- Enforce security protocols following Airport Police and TSA guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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