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Orlando Health

Air Care Director - Flight and Ground transport

Orlando, FL, USA|Travel, Onsite

Job Overview

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Compensation

Type:
Salary
Rate:
Range $75,700.00 - $115,500.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program

Job Description

Orlando Health is Central Florida's premier healthcare provider, renowned for operating the region's only Level One Trauma Center. This distinguished hospital system serves a vital role in the community by delivering comprehensive medical services including trauma care, emergency response, specialty treatment, and critical care. Their commitment to excellence, innovation, and patient-centered care has positioned Orlando Health as a leader in the healthcare industry, especially in emergency medical services and transport.

The Director of Transport Operations at Orlando Health is a key leadership role responsible for the management and oversight of emergency medical transport services. This encompasses both ground and ... Show More

Job Requirements

  • Graduate of an accredited School of Nursing
  • Active Florida nursing license
  • Certification in ACLS, PALS, ATLS, and EMT-P
  • Knowledge of FAA, DOT, and healthcare transport regulations
  • Valid driver’s license and ability to travel as needed
  • Five years’ experience in air medical leadership
  • Minimum three years of recent critical care or emergency nursing experience
  • Minimum two years of healthcare operations or hospital transfer coordination leadership
  • Experience in program leadership, policy development, and team management
  • Pre-hospital experience preferred
  • Flight experience preferred

Job Qualifications

  • Graduate of an accredited School of Nursing
  • Master’s degree in a health-related field preferred
  • Active Florida nursing license
  • Certification in ACLS, PALS, ATLS, and pre-hospital certification (EMT-P) required
  • Knowledge of FAA, DOT, and healthcare transport regulations
  • Valid driver’s license and ability to travel as needed
  • Five years’ experience in air medical leadership
  • Minimum three years of recent critical care/emergency nursing experience
  • Minimum two years of healthcare operations or hospital transfer coordination leadership
  • Experience in program leadership, policy development, and team management
  • Pre-hospital experience preferred
  • Flight experience preferred

Job Duties

  • Develops and oversees policies, procedures, and protocols for emergency medical transfers via ground and air transport
  • Ensures seamless coordination between hospitals, EMS providers, and air/ground services
  • Monitors and optimizes operational efficiency, including dispatch, routing, and response times, through contracts/agreements and partnerships
  • Manages vendor relationships with air and ground transport providers
  • Implements quality assurance programs to enhance patient safety and service effectiveness
  • Ensures all transport operations comply with federal, state, and local regulations including FAA, DOT, and healthcare facility standards
  • Maintains accreditation requirements with organizations such as CAMTS
  • Supervises a team of leaders of dispatchers, coordinators, and medical transport personnel
  • Provides training and continuing education for staff on best practices in emergency transport
  • Develops and manages program budgets, ensuring cost-effective utilization of resources, financial optimization, and service expansion
  • Evaluates the environment and makes recommendations to ensure quality service delivery, patient flow, safety, compliance
  • Plans, leads, organizes, directs, and evaluates patient care delivery to achieve sustained outcomes
  • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes
  • Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making
  • Ensures continual improvement is implemented to measure performance against established standards
  • Serves as an agent of change assisting leaders and team members in understanding the importance of change
  • Analyzes and maintains an effective nursing delivery model reflecting patient and family needs
  • Participates in planning and implementation of new technologies, procedures, and services
  • Responsible for recruitment, development, mentoring, retention, supervision, evaluation, and productivity of team members

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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