Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
Orlando Health is a renowned healthcare organization that serves Central Florida, housing the region's only Level One Trauma Center. The organization provides comprehensive medical services, including critical care, surgical interventions, rehabilitative services, and emergency medical transport. With a commitment to compassionate, efficient patient care, Orlando Health’s Air Care Team is specially equipped with state-of-the-art technology to ensure safe, reliable transport for critically ill and injured patients. Their Air Care Team plays a critical role in the overall continuum of care, from injury prevention to medical oversight of pre-hospital care, appropriate triage, resuscitation, acute care, and community reintegration. The team works... Show More
Job Requirements
- Graduate of an accredited school of nursing
- Active FL license for nursing
- Certification in ACLS, PALS, ATLS, and pre-hospital certification (EMT-P)
- Knowledge of FAA, DOT, and healthcare transport regulations
- Valid driver’s license and ability to travel as needed
- Five years’ experience in air medical leadership
- Minimum three years of recent critical care/emergency nursing experience within the last five years
- Minimum of 2 years of healthcare operations or hospital transfer coordination leadership
Job Qualifications
- Graduate of an accredited School of Nursing
- Master’s degree in a health-related field preferred
- Active FL license for nursing
- Certification in ACLS, PALS, ATLS, and pre-hospital certification (EMT-P) required
- Knowledge of FAA, DOT, and healthcare transport regulations
- Valid driver’s license and ability to travel as needed
- Five years’ experience in air medical leadership
- Minimum three years of recent critical care/emergency nursing experience within the last five years
- Minimum of 2 years of healthcare operations or hospital transfer coordination leadership
- Experience in program leadership, policy development, and team management
- Pre-hospital experience preferred
- Flight experience preferred
Job Duties
- Develops and oversees policies, procedures, and protocols for emergency medical transfers via ground and air transport
- Ensures seamless coordination between hospitals, EMS providers, and air/ground services
- Monitors and optimizes operational efficiency, including dispatch, routing, and response times, through contracts/agreements and partnerships
- Manages vendor relationships with air and ground transport providers
- Implements quality assurance programs to enhance patient safety and service effectiveness
- Ensures all transport operations comply with federal, state, and local regulations, including FAA, DOT, and healthcare facility standards
- Maintains accreditation requirements with organizations such as CAMTS
- Supervises a team of leaders of dispatchers, coordinators, and medical transport personnel
- Provides training and continuing education for staff on best practices in emergency transport
- Develops and manages program budgets, ensuring cost-effective utilization of resources, financial optimization, and service expansion
- Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management
- Plans, leads, organizes, directs, and evaluates the delivery of patient care to achieve sustained outcomes
- Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes
- Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making
- Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care
- Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change
- Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes
- Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations
- Responsible for management of team members including recruitment, development, mentoring, retention, supervision, evaluation, and productivity.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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