Job Overview
Compensation
Type:
Salary
Rate:
Range $75,700.00 - $115,500.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development assistance
Life insurance
Disability insurance
Job Description
Orlando Health is a prominent healthcare provider in Central Florida, recognized for its commitment to delivering exceptional medical services to its community. It houses Central Florida's only Level One Trauma Center, establishing itself as a leader in critical care and emergency services within the region. The organization provides a comprehensive continuum of care that encompasses injury prevention, emergency medical services, surgical intervention, acute and rehabilitative care, behavioral health, and community reintegration, ensuring that patients receive holistic treatment that aids in their recovery and return to everyday life.
The Director of Transport Operations at Orlando Health plays a pivotal role ... Show More
The Director of Transport Operations at Orlando Health plays a pivotal role ... Show More
Job Requirements
- Graduate of an accredited school of nursing
- Active FL license for nursing
- Certification in ACLS, PALS, ATLS, and pre-hospital certification (EMT-P) required
- Valid driver’s license
- Five (5) years’ experience in air medical leadership
- Minimum three (3) years of recent critical care/emergency nursing experience within the last five years
- Minimum of 2 years of healthcare operations or hospital transfer coordination leadership
- Ability to travel as needed
- Knowledge of FAA, DOT, and healthcare transport regulations
- Experience in program leadership, policy development, and team management
Job Qualifications
- Graduate of an accredited School of Nursing
- Master’s degree in a health-related field preferred
- Active FL license for nursing
- Certification in ACLS, PALS, ATLS, and pre-hospital certification (EMT-P) required
- Knowledge of FAA, DOT, and healthcare transport regulations
- Valid driver’s license and ability to travel as needed
- Five (5) years’ experience in air medical leadership
- Minimum three (3) years of recent critical care/emergency nursing experience within the last five years
- Minimum of 2 years of healthcare operations or hospital transfer coordination leadership
- Experience in program leadership, policy development, and team management
- Pre-hospital experience preferred
- Flight experience preferred
Job Duties
- Develops and oversees policies, procedures, and protocols for emergency medical transfers via ground and air transport
- Ensures seamless coordination between hospitals, EMS providers, and air/ground services
- Monitors and optimizes operational efficiency, including dispatch, routing, and response times, through contracts/agreements and partnerships
- Manages vendor relationships with air and ground transport providers
- Implements quality assurance programs to enhance patient safety and service effectiveness
- Ensures all transport operations comply with federal, state, and local regulations, including FAA, DOT, and healthcare facility standards
- Maintains accreditation requirements with organizations such as CAMTS
- Supervises a team of leaders of dispatchers, coordinators, and medical transport personnel
- Provides training and continuing education for staff on best practices in emergency transport
- Develops and manages program budgets, ensuring cost-effective utilization of resources, financial optimization, and service expansion
- Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management
- Plans, leads, organizes, directs, and evaluates the delivery of patient care to achieve sustained outcomes
- Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes
- Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making
- Ensures a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care
- Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change
- Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes
- Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations
- Responsible for management of team members including recruitment, development, mentoring, retention, supervision, evaluation, and productivity
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: