Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical
Dental
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is recognized as the world's leading global hospitality management company, committed to setting new standards of excellence in the hotel industry. With a diverse portfolio that spans over 80 esteemed hotel brands, Aimbridge prioritizes creating exceptional guest experiences and fostering a trustworthy relationship with its partners and employees alike. The company's dedication to maintaining strong cultural values and a robust team environment has cemented its reputation as one of the most respected hotel operators and employers in the hospitality sector. The culture at Aimbridge is deeply rooted in hospitality, emphasizing trust, integrity, and the continuous development of its... Show More
Job Requirements
- At least 12 years of progressive hotel operations experience
- Or a 4-year college degree and at least 5 years of related experience
- Or a 2-year college degree and at least 8 years of related experience
- Hotel management experience required
- Experience managing 40+ hotels or 10+ full service hotels
- Valid driver's license in the applicable state
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful, high pressure situations
- Ability to maintain composure and objectivity under pressure
- Effective problem handling skills in the workplace
- Ability to assimilate complex information from disparate sources
- Effective listening and problem resolution skills with coworkers and guests
- Basic financial literacy including understanding financial data and arithmetic functions
Job Qualifications
- At least 12 years of progressive hotel operations experience
- Or a 4-year college degree and at least 5 years of related experience
- Or a 2-year college degree and at least 8 years of related experience
- Hotel management experience required
- Must have experience managing 40+ hotels or 10+ full service hotels
- Must have a proven record of achieving financial objectives, guest satisfaction standards and brand standards
- Must have a valid driver's license in the applicable state
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful, high pressure situations
- Must maintain composure and objectivity under pressure
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests
- Must be able to work with and understand financial information and data, and basic arithmetic functions
Job Duties
- Oversees the management of all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments
- Ensures all hotels are profitable and maintain strong working relationships
- Creates local and national marketing plans and pricing strategies, and knows market segments
- Responds quickly to changing market conditions and revises strategies accordingly
- Actively participates in sales discussions, meetings and plans
- Knows key account executives and business base
- Knows monthly production levels for each hotel
- Promotes hotel's policies and philosophies to employees and guests through direct and indirect interaction
- Creates the hotel's annual budget and monitors the performance of the hotel throughout the year
- Produces monthly financial reports and knows at all times where the hotel stands against budget
- Manages human resources functions of the hotel and across their assigned portfolio by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings
- Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program
- Ensures Director of Operations completes a property Quality Assurance and franchise review semi-quarterly
- Reviews GM's marketing calls semi-quarterly to maintain a thorough understanding of market conditions
- Ensures Director of Operations completes a direct bill audit semi-quarterly
- Implements programs that meet corporate goals and objectives
- Evaluates the results of overall operations regularly and systematically and reports these results to the Senior Vice President
- Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
- Conducts area meetings semi-annually
- Responds quickly to guest requests in a friendly manner
- Follows up to ensure guest satisfaction
- Provides a professional image at all times through appearance and dress
- Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook
- Follows company policies and procedures and is able to effectively communicate them to subordinates
- Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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