Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.20 - $4,375.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Training and Development
Employee assistance program
Job Description
The City of San Antonio is seeking a dedicated and highly skilled individual to join its team at the San Antonio International Airport, one of the busiest and most critical infrastructure points in Texas. This position is vital in ensuring the smooth operation of various airport services including police, fire, security, maintenance, transportation, operations, and parking personnel coordination. The role is based at the San Antonio International Airport located at 9800 Airport Blvd., San Antonio, Texas 78216, offering a dynamic and engaging work environment. The position operates primarily in an office setting with work hours scheduled from 9:00 a.m. to... Show More
Job Requirements
- High school diploma or GED equivalent
- Two years of experience in public contact
- Pass Criminal Justice Information Systems (CJIS) fingerprint-based background check
- Meet Texas Commission on Law Enforcement requirements for Telecommunicators
- Pass Transportation Security Administration (TSA) Security Threat Assessment clearance
- Maintain federally mandated airport security clearance
- No felony convictions or disqualifying criminal history
- Ability to operate computer and basic office equipment
- Ability to communicate clearly and effectively
- Ability to respond rapidly in emergency situations
- Ability to maintain accurate records and logs
Job Qualifications
- High school diploma or GED equivalent
- Two years of experience in public contact either in person or by telephone
- Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility
- Must meet the minimum requirements established by the Texas Commission on Law Enforcement for Telecommunicators
- Must pass a Transportation Security Administration (TSA) Security Threat Assessment clearance upon employment
- Must maintain federally mandated security clearance required to work at an airport at all times
- Preferred typing speed of 35 words per minute confirmed by Texas Workforce Commission typing certificate
- Customer service experience
- Ability to multi-task
- Excellent memory retention
- Strong verbal and written communication skills
Job Duties
- Dispatches airport police, fire, security, maintenance, transportation, operations and parking personnel to appropriate request for service
- Operates fire and security systems and monitors CCTV cameras throughout the airport
- Conducts periodic checks on security checkpoint alarms and maintains logs in accordance with FAA regulations
- Performs registration checks on vehicle license plates, driver's license, and warrants through the computer-aided dispatch system
- Generates San Antonio Police Department (SAPD) case numbers and logs all pertinent information
- Maintains logs on lost and found property, persons and vehicles paged, vehicles impounded, shift change checklists, maintenance call back numbers, and incidents recorded on DVR discs or thumb drives
- Provides information to the general public and tourists visiting the San Antonio International Airport
- Maintains and provides flight status information on cancelled or delayed flights
- Performs necessary notification on significant unforeseen events such as bomb threats, aircraft emergencies, aircraft accidents and severe weather warnings
- Records pertinent events on DVRs
- Performs related duties and fulfills responsibilities as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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