The Agency

Agent Service Coordinator

Antioch, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
professional development budget
Comprehensive health benefits
401(k)
HSAs
FSAs
Employee assistance program (EAP)

Job Description

The Agency is a leading global boutique real estate brokerage known for representing an impressive portfolio of properties in some of the world's most sought-after markets and celebrated destinations. Established as one of the fastest-growing luxury boutique brands worldwide, The Agency prides itself on delivering unparalleled service by leveraging a specialized international team that includes in-house creative, public relations, and technology experts. Since its inception in 2011, The Agency has closed over 60 billion dollars in real estate transactions, with a network of more than 120 offices spanning across ten countries and continuing to expand. This growth highlights the company’s... Show More

Job Requirements

  • Bachelor's degree preferred
  • previous experience in office administration
  • self-starter mindset
  • ability to travel between multiple office locations each week is a requirement
  • interest in client services and relationship-building
  • ability to prioritize and multitask
  • excellent written and verbal communication skills
  • strong attention to detail
  • strong organizational skills
  • must be tech-savvy and comfortable with the usage of general business software
  • prior Google Suite, Adobe Acrobat DC, DocuSign, and Zip Forms experience is a plus

Job Qualifications

  • Bachelor's degree preferred
  • previous experience in office administration
  • self-starter mindset
  • ability to travel between multiple office locations each week
  • interest in client services and relationship-building
  • ability to prioritize and multitask
  • excellent written and verbal communication skills
  • strong attention to detail
  • strong organizational skills
  • tech-savvy and comfortable with general business software
  • prior Google Suite, Adobe Acrobat DC, DocuSign, and Zip Forms experience is a plus

Job Duties

  • Oversee general reception items and office organization/management
  • act as the main liaison between the office and various departments such as Marketing, Agent Experience
  • develop and implement organizational goals, procedures, and policies for the assigned offices
  • maintain positive and professional agent and client relationships and a positive office culture
  • assist agents with basic marketing, administrative duties, and troubleshooting
  • maintain office supplies and equipment
  • identify improvement gaps and implement corrective measures
  • assist with office meetings/events planning and setup/breakdown
  • work closely with local staff to create outstanding processes and services
  • consult and cooperate with other executives, agents, and employees as relevant
  • perform ad hoc administrative tasks as directed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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