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Cargolux

Agent Sales & Customer Service SEA

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $26.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Holiday pay
Paid sick leave

Job Description

Cargolux Airlines is a globally recognized cargo airline headquartered in Luxembourg, specializing in air freight and logistics solutions. Established in 1970, Cargolux has grown to become one of the leading all-cargo airlines operating worldwide. With a fleet of modern aircraft and an extensive global network, the company excels in providing reliable and efficient cargo transportation services that meet diverse customer needs. The organization prides itself on its commitment to safety, customer service, and continuous innovation within the air cargo industry.

This position is based in Seattle, Washington, and offers a competitive hourly wage between 23.00 and 26.50... Show More

Job Requirements

  • minimum of one (1) year of experience sales and/or customer service
  • knowledge and experience in air cargo sales and/or freight forwarding considered a plus
  • must be found qualified/acceptable by government agencies for issuance of an airport ID
  • must have valid driver's license and ability to obtain a passport
  • proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
  • have team spirit and be able to work in an independent way
  • be proactive and take initiatives
  • be willing to learn and improve

Job Qualifications

  • minimum of one (1) year of experience sales and/or customer service
  • knowledge and experience in air cargo sales and/or freight forwarding considered a plus
  • must be found qualified/acceptable by government agencies for issuance of an airport ID
  • must have valid driver's license and ability to obtain a passport
  • proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
  • have team spirit and be able to work in an independent way
  • be proactive and take initiatives
  • be willing to learn and improve
  • maintain professional and technical knowledge in regards to the air cargo industry
  • always conduct themselves in a pleasant, business-like manner to be reflective of high standards

Job Duties

  • disseminates rate and routing information via phone, fax and email
  • attains and maintains ability to find schedules, rates and trucking data sufficient to efficiently deal with customer requests and follow ups
  • determines dimensional vs. actual weights, works simultaneously in English and metric systems, knows aircraft floor-loading limitations, and knows when to apply positional vs. volume weights
  • be thoroughly conversant in booking, ALERT, SPH, and LUX-reservations notification procedures relevant to bookings, as well as how to find relevant data for destination import restrictions
  • perform other assignments as directed by the Sales or Station/Regional Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location