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AGENT - ROOM GS

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to putting people first. With a strong commitment to fostering a supportive and inclusive work environment, Pyramid Global Hospitality values diversity, growth, development, and overall employee wellbeing. The company operates in over 230 properties worldwide, offering exceptional career opportunities in a collaborative and encouraging atmosphere. Employees are supported through comprehensive benefits such as health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality also invests in ongoing training and development programs designed to help employees advance their skills and career... Show More

Job Requirements

  • Must be at least 18 years old
  • must be able to stand for the duration of the shift
  • must be able to work various shifts including weekends and holidays
  • strong desire to make an impact on people
  • outgoing and engaging personality
  • ability to solve problems when they arise
  • must be reliable and punctual
  • ability to follow hotel policies and procedures

Job Qualifications

  • At least one year in a customer service role with high guest interaction
  • hospitality industry experience is a plus
  • excellent verbal communication skills
  • pleasant and helpful personality
  • ability to work in a fast-paced setting
  • ability to work well in a team environment

Job Duties

  • Provide exceptional customer service by being engaging and taking sincere interest
  • interact with all guests and welcome each guest to the hotel
  • assist guests with unloading luggage and escort them to their rooms
  • work collaboratively with other attendants to ensure personalized guest experiences
  • go above and beyond standard duties to "be the difference" for guests and employees
  • serve as a knowledgeable resource about hotel amenities and the local area
  • maintain a positive and professional demeanor while standing for full shifts

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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