Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $30.00
Work Schedule
Standard Hours
Benefits
Participation in incentive programs
Paid vacation
Paid holidays
Paid sick time
Parental leave
Medical insurance
Tele-health benefits
Dental Insurance
Vision Insurance
401(k) Plan
flexible spending accounts
Commuter program
Life insurance
Disability insurance
Maven support system for new parents
Carrot fertility benefits
UrbanSitter caregiver referral network
Employee assistance program
Pet insurance
Job Description
Compass is a pioneering real estate technology company established in 2012. Its mission revolves around helping everyone find their place in the world by revolutionizing the real estate industry through an end-to-end platform designed to empower residential real estate agents. At Compass, agents are equipped to deliver exceptional service to both sellers and buyers, making the experience seamless and innovative. The company prides itself on fostering a collaborative, energetic culture grounded in its Compass Entrepreneurship Principles and a strong commitment to diversity, equity, inclusion, growth, and mobility. Compass offers competitive compensation packages, robust benefits, and professional growth opportunities that aim... Show More
Job Requirements
- Ability to work in the office during standard operating hours
- Ability to lift up to 25 lbs
Job Qualifications
- 1-2 years previous experience in customer service, office management, hospitality, or operations
- Previous experience in real estate a plus
- Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
- Great listening skills, connects well with others, and is empathetic of the customer's pain points
- A passion for creating community within a space
- you encourage in-office interaction, bonding and engagement
- Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
- Strong verbal communication and presentation skills
- Meticulous attention to detail, highly organized
Job Duties
- Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs
- Responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
- Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
- Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests
- Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents
- Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.
- Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
- Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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