Job Overview
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The hiring establishment is an airport services provider specializing in customer and charter services within a dynamic airport environment. This company plays a crucial role in ensuring smooth operations for passengers and aircraft alike, serving both domestic and international travelers. The organization prioritizes high standards of safety, compliance with FAA, airline, and airport regulations, and a customer-first approach to airline service operations. The airport service provider operates in diverse weather conditions typical of airport settings, offering a challenging and fast-paced work environment for its team members. They are committed to upholding security measures, managing baggage handling, and aiding passengers through... Show More
Job Requirements
- Must be 18 years or older
- Authorization to work in the U.S. as defined in the Immigration Act of 1986
- Must pass a ten year background check and pre-employment drug test
- Must be able to work flexible schedule including nights, weekends, and holidays
- Must be available to work varied hours including swing and graveyard shifts
- Ability to attend required training
- Physical ability to carry 70 pounds from floor to waist level and for distances up to 25 feet
- Ability to perform repetitive physical tasks including bending, squatting, kneeling, crawling, and twisting
- Must have sufficient vision to perform essential job functions
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to communicate effectively in English
- Bilingual skills are a plus
- Ability to work efficiently under time constraints
- Valid driver’s license
- Ability to operate in extreme outdoor conditions
- Ability to carry, push, pull, and lift up to 70 pounds
- Excellent communication and interpersonal skills
Job Duties
- Provide total customer service to all passengers using customer or charter service
- Process customers tickets, check baggage, monitor carry-on baggage size and quantity, assign seats
- Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
- Handle denied boarding situations, solicit volunteers, accommodate customers, and provide hotel, meal, and taxi vouchers when appropriate
- Ensure FAA, airline, and airport regulations are followed and enforce safety and security measures
- Assist customers with special needs including boarding assistance
- Load and unload baggage on and off aircraft
- Marshal planes and push back the aircraft
- Work effectively in extreme outdoor conditions
- Communicate effectively with customers and team members
- Perform additional duties as assigned by the Station Leader
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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