Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established leader in the parking and hospitality services industry, known for its commitment to excellence and customer satisfaction. The company specializes in providing premier parking solutions for hotels, airports, and various commercial locations across the United States. With a focus on safety, efficiency, and exceptional guest experiences, Towne Park has earned a reputation for delivering reliable and courteous services. Central to its mission is a dedication to employing skilled professionals who embody the company’s values of professionalism, respect, and attentiveness.
Towne Park is currently seeking a Guest Service Associate to join their team. This hourly po... Show More
Towne Park is currently seeking a Guest Service Associate to join their team. This hourly po... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license
- One month related experience and/or training or equivalent
- Knowledge of customer service principles
- Ability to read, write and comprehend English
- Ability to communicate effectively
- Basic math skills
- Understanding of 24 hour time
- Ability to operate a manual transmission is desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for work location or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Effective presentation skills in one-on-one and small group settings
- Ability to perform mathematical operations including addition, subtraction, multiplication and division with money units
- Understanding of 24 hour and military time systems
- Understanding of rate systems related to time
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests
- Practice proper Towne Park phone etiquette and post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously, assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about outlets, meeting rooms and amenities
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue and collect claim checks properly
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue when needed
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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