Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $39,200.00 - $72,800.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
retirement programs
Parental leave
Adoption assistance
Wellbeing resources
Discretionary annual bonus
Job Description
Amex GBT, short for American Express Global Business Travel, is a leading global travel management company committed to transforming business travel through innovative solutions and exceptional service. Recognized for its cutting-edge travel technology and warm, inclusive culture, Amex GBT supports its clients and employees by driving positive impact throughout the travel industry. The company’s mission revolves around using travel as a force for good, inspiring its colleagues to contribute meaningfully both within the organization and the wider sector. Employees at Amex GBT enjoy a culture where their voices are valued, career development is encouraged, and an inclusive environment fosters collaboration... Show More
Job Requirements
- High school diploma or equivalent
- native expertise in Sabre Global Distribution System
- strong communication skills
- attention to detail
- ability to work evenings, overnights, and weekends
- flexibility to accommodate part-time schedules including weekend shifts
- experience in the travel industry such as business travel, leisure travel, or airline reservation
Job Qualifications
- Passion for excellence in client service and proactive anticipation of needs
- native GDS expertise in Sabre
- professional communication skills both written and verbal
- attention to detail
- strong understanding of the travel industry or background in business travel, leisure travel, or airline reservation
- ability to resolve customer issues quickly and independently or with supplier
- teamwork and openness to feedback
Job Duties
- Advise and arrange travel for corporate business customers
- conduct analysis and research on travel options and pro-actively anticipate traveler needs to sell additional services
- arrange and book domestic and international business travel for air, road, rail, and accommodations
- use Global Distribution Systems (GDS) - Sabre
- ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
- use positive telephone service techniques and act on special customer requests
- collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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