Aesthetic Care Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Ever/Body is a distinguished medical spa brand committed to delivering high-performance beauty services tailored to support each individual’s unique journey. Founded with the mission to thoughtfully nurture every body, Ever/Body offers a curated collection of clinically-tested face, body, and hair treatments. The brand prides itself on combining innovative treatments with gracious hospitality, provided by a team of expert aesthetic providers dedicated to ensuring clients look and feel their best every day. Through a highly personalized, elevated, and seamless experience, Ever/Body has positioned itself as a haven for those seeking premium beauty and wellness services in a welcoming, supportive environment. The... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or related field
  • Strong communication skills
  • Ability to multitask
  • Proficiency with scheduling software
  • Detail-oriented
  • Positive and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or patient-facing role preferred
  • Familiarity with medical spa or aesthetic industry is a plus
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency with scheduling and record-keeping software
  • Detail-oriented with exceptional organizational skills
  • Entrepreneurial mindset and a passion for building client relationships

Job Duties

  • Ensure patients receive an exceptional experience from initial consultation through follow-up
  • Promote services through strategic patient outreach and follow-up to enhance engagement, retention, and satisfaction
  • Leverage expert knowledge to provide value-driven recommendations that optimize patient outcomes and practice performance
  • Optimize scheduling to ensure efficient and timely coordination of appointments, consultations, and treatments
  • Maintain accurate patient records, including consultations, sales, and follow-up communications
  • Facilitate seamless coordination between clinical teams and patients for a consistent patient journey
  • Uphold an orderly and well-kept space, enhancing the patient’s experience throughout the med spa
  • Stay ahead of the curve on industry trends, new treatments, and product offerings to provide up-to-date information to patients

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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