Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Day Shifts
Benefits
equal opportunity employment
Job Description
Unifi is a leading customer service-focused company known for delivering exceptional support in the transportation and travel sector, particularly in baggage handling and passenger assistance. With a strong reputation for excellence, Unifi operates primarily within airport environments, ensuring travelers receive timely and professional assistance with their luggage and associated issues. Unifi prides itself on creating a welcoming and efficient service experience for passengers, thereby enhancing overall customer satisfaction.
The role of Customer Service Agent at Unifi is a vital customer-facing position that demands friendliness, patience, and a proactive approach to problem-solving. As the first point of contact for travelers... Show More
The role of Customer Service Agent at Unifi is a vital customer-facing position that demands friendliness, patience, and a proactive approach to problem-solving. As the first point of contact for travelers... Show More
Job Requirements
- Must be fluent in Spanish
- Must be a local (in-state) resident
- High school diploma or GED
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete SIDA training to obtain airport authority identification security
- Must be able to carry heavy items
Job Qualifications
- Must be fluent in Spanish
- Must be a local (in-state) resident
- High school diploma or GED
- Ability to pass a pre-employment drug screen
- Ability to pass up to a 10-year background check
- Must be at least 18 years of age
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must complete SIDA training to obtain airport authority identification security
- Must be able to carry heavy items
Job Duties
- Assists passengers with their baggage pick-up
- Assists passengers to resolve issues with their delayed, lost, or damaged items
- Utilizes computer software to track and catalog luggage
- Handles customer interaction with class in an efficient, effective, and professional manner
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position
- Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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