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Advancement Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $67,000.00 - $76,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Professional Development
flexible schedule
Paid holidays

Job Description

Clover is a reputable nonprofit organization dedicated to making a meaningful impact through education, family support, and community development. Known for its commitment to fostering growth and stability within the communities it serves, Clover combines innovative programs with strong community relationships to drive positive change. This establishment values collaboration, excellence, and a mission-driven approach that ensures the highest level of service in its advancement and fundraising efforts.

The Advancement Operations Manager role at Clover is pivotal in managing the internal operations that are essential to the organization’s fundraising efforts. The position is designed to oversee the accuracy and effici... Show More

Job Requirements

  • Bachelor’s degree preferred or equivalent experience in fundraising operations or data management
  • 3-5 years of experience in advancement services, donor relations, or CRM administration
  • Experience with Virtuous CRM strongly preferred or willingness to complete advanced training
  • Strong technical, analytical, and organizational skills
  • Excellent communication and writing abilities
  • Discretion with confidential information
  • Proactive, collaborative, and solutions-oriented
  • Flexibility for evenings and weekends during events
  • Alignment with Clover’s mission to educate children, strengthen families, and build community

Job Qualifications

  • Bachelor’s degree preferred or equivalent experience in fundraising operations or data management
  • 3-5 years of experience in advancement services, donor relations, or CRM administration
  • Experience with Virtuous CRM strongly preferred, or willingness to complete advanced training
  • Strong technical, analytical, and organizational skills
  • Excellent communication and writing abilities
  • Discretion with confidential information
  • Proactive, collaborative, and solutions-oriented
  • Flexibility for evenings and weekends during events
  • Alignment with Clover’s mission to educate children, strengthen families, and build community

Job Duties

  • Ensure the Advancement office is open, welcoming, and fully prepared each day, including hospitality and setup for tours and stakeholder meetings
  • Manage department logistics and provide daily administrative support
  • Coordinate cross-departmental communication related to Advancement
  • Serve as the Virtuous CRM Super User, overseeing setup, permissions, protocols, automations, and segmentation
  • Maintain accurate donor records, process gifts and pledges, and manage acknowledgments and recognition
  • Train staff in CRM use and maintain consistency across teams
  • Track and record donor engagement touchpoints
  • update workflows to support stewardship and outreach
  • Build and maintain dashboards and reports on giving trends, campaign performance, and donor activity
  • Reconcile donations and pledges with Finance
  • deliver deposit journals and checks
  • Organize Advancement data for audit readiness and institutional memory
  • Support revenue forecasting and prepare materials for internal and board meetings
  • Draft donor correspondence including thank-you letters, campaign updates, and impact messages
  • Prepare research and materials for the CAO’s donor meetings and cultivation strategies
  • Help execute timely, personalized donor touchpoints and maintain strong internal systems to support them
  • Work with the Director of Marketing & Communications to execute fundraising and donor events
  • Manage event-related data in Virtuous: guest lists, RSVPs, seating, and follow-up
  • Provide on-site support and ensure seamless donor recognition and engagement
  • Embrace an all-hands-on-deck mindset for evenings and weekends during major events

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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