Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,600.00 - $94,700.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
OTH Hotels Resorts is a distinguished player in the hospitality industry, devoted to delivering unscripted, genuinely warm, and human-centered service experiences. As a company that prioritizes authentic hospitality over rote service, OTH Hotels Resorts fosters a culture that values personal connections and meaningful interactions with guests. This commitment to unscripted hospitality ensures that every guest’s stay is personal, memorable, and filled with intentional moments of care and warmth. The company stands apart in the competitive hospitality market by focusing on a service philosophy that promotes empowerment, responsiveness, and heartfelt engagement rather than predetermined scripts or robotic interactions. Through this innovative... Show More
Job Requirements
- Bachelor's degree in hospitality management or related discipline
- Minimum 3 years of management experience in hotel operations
- Strong leadership and mentoring capabilities
- Proficient in property management systems
- Excellent organizational and multitasking skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong problem-solving and decision-making skills
- Excellent customer service orientation
Job Qualifications
- Bachelor's degree in hospitality management or relevant field
- 3-5 years of hotel management experience
- Proven leadership and team development skills
- Strong financial acumen including budgeting and cost control
- Excellent communication and interpersonal skills
- Proficiency with property management systems and operational reporting tools
- Ability to handle guest concerns professionally and empathetically
Job Duties
- Oversee daily hotel operations to ensure exceptional service and guest satisfaction across all departments
- Lead, mentor, and develop department managers and supervisors, fostering a culture of teamwork and empowerment
- Monitor financial performance, including budgeting, forecasting, labor management, and cost controls
- Ensure compliance with brand standards, company policies, and regulatory requirements
- Partner with Sales, Revenue Management, and the Front Office to maximize occupancy, ADR, and overall profitability
- Respond to guest concerns with empathy and urgency, resolving issues in a way that reinforces our hospitality philosophy
- Maintain a visible presence throughout the property, engaging with guests, supporting team members, and elevating service moments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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