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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $25.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
Employer-sponsored retirement plan
Vacation Time
sick leave
Tuition remission
Meals in dining hall
Job Description
The Frederick Gunn School, founded in 1850, is a prestigious co-educational boarding and day school located in Connecticut that serves students in grades 9 through 12, as well as offering a post-graduate year. With a rich history rooted in strong ethical principles, the school was inspired by its founder, Frederick Gunn, who held a deep appreciation for the natural world and believed that immersion in nature enables students to better understand themselves and their place within the wider community and world. Additionally, Mr. Gunn was a progressive figure who challenged societal norms by taking a principled stand against slavery, encouraging... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or receptionist role preferred
- Excellent verbal and written communication skills
- Proficient in office software including Google Suite
- Strong organizational and multitasking abilities
- Ability to maintain professionalism and confidentiality
- Ability to problem solve and handle unexpected situations
- Effective interpersonal skills and ability to collaborate with diverse groups
Job Qualifications
- Experience as a receptionist in a high-quality customer service environment
- Strong interpersonal and communication skills
- Strong organizational skills with attention to detail
- Ability to multitask effectively
- Ability to work well with faculty, staff, students, parents, and leadership
- Proficiency with Google Suite
Job Duties
- Greet prospective families and send them on tours with student tour guides
- Greet other visitors and guide them to appropriate locations or staff members
- Welcome families back from tours and connect them with their Admissions Officer or scheduled faculty member
- Answer main school phone, address general questions, and forward calls
- Make appointments for tours and interviews
- Process daily inquiries into Finalsite
- Mail viewbooks and marketing materials
- Send email reminders for appointments
- Print admissions and coaches/teachers calendars
- Prepare and print tour guide schedules
- Build and maintain rapport with student tour guides
- Enter completed interviews into Finalsite
- Email list of visitors to the school community in advance
- Problem solve for unexpected situations
- Serve as a thought partner to improve visitor experience
- Maintain Reading Room including stocking and cleaning
- Prepare daily welcome signs
- Assist Admissions Assistants with application processing
- Prepare goody bags for visiting educational consultants
- Pack and organize fair bags for school fairs
- Monitor visitor meetings with Head of School
- Sort mail in the school's mailroom
- Place Amazon, coffee, and office orders as needed
- Create name tags for events
- Track and reorder marketing materials
- Record hours and pay for summer tours
- Collect new student photos and share with Dean of Students
- Add application pieces and create student folders
- Enter educational consultant information into Finalsite
- Assist Admissions team as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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